Intentional Conversations: How to Rethink Everyday Conversation and Transform Your Career

by Ken Tucker

Using six steps and a "SECRET" formula, international speaker, Fortune 500 strategist, and bestselling management author Ken Tucker explores the challenging skill sets required to navigate conflict and crucial conversations effectively. 

Drawing upon decades of experience in the corporate and government worlds, Tucker teaches leaders how to say what they really need to say and say it right so that their people and organizations execute the results they want and need. 

Intentional Conversations

Context and conversations that lead to good results and those that don't.How leaders can use the "SECRET" process to enhance their success at work and in life.Creative sidebars and QR media links that illustrate the principles in the book.

157 pages, Kindle Edition

First published August 5, 2015

Reviews

[Allie · Rating 4 out of 5]

Teaches to communicate better with “SECRET”: Suspend status, Empower, Connect, Reframe the reaction, Enforce engagement (be heard), Triage takeaways. The author stresses getting to know someone and using the right tone when conversations involve conflict.

[Rod Naquin · Rating 5 out of 5]

I’ve read or listened to plenty books on conversation by this pt, and this is a practical fave. It’s clear like Rogers’ « Active Listening. » The SECRET (acronym) process is really helpful, has bits of the balance of humility and assertiveness in paradoxical leadership. Plus, it’s short

[Russell Stamets · Rating 5 out of 5]

I enjoyed narrating this and learned much! The experience and wisdom and the process presented and demonstrated are awe inspiring.