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How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results
Habits are powerful. They enable every member of your team to perform at their best, leading to greater employee engagement and better business results.
“How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results” helps you leverage the power of habits with your work team and company.
Learn the simple steps that you can take to drive performance improvement, including how to:
• Identify the key areas of opportunity that can have the biggest impact on improving your customer experience, and increase efficiency.
• Set up a habit development team to design and plan your first team habit.
• Provide members of your team with information about how habits work so the plan will make sense and be supported.
• Plan your first team habit by going online and downloading a complimentary presentation that you can use to kick off the program.
• Complete your first 13 step habit development plan.
• Model key leadership behaviors to ensure your plan is followed.
• Launch the habit and make it a way of life for your team.
Whether you serve external customers or internal clients, your work team will improve performance by putting the power of habits to work for you.
Packed with compelling examples that relate to various aspects of your business, “How to Build Work Team Habits” will empower you to lead your team through habit development for the benefit of your customers, your team members, and your business stakeholders.
“How to Build Work Team Habits: Improve Your Customer Experience, Increase Efficiency, and Enjoy Better Business Results” helps you leverage the power of habits with your work team and company.
Learn the simple steps that you can take to drive performance improvement, including how to:
• Identify the key areas of opportunity that can have the biggest impact on improving your customer experience, and increase efficiency.
• Set up a habit development team to design and plan your first team habit.
• Provide members of your team with information about how habits work so the plan will make sense and be supported.
• Plan your first team habit by going online and downloading a complimentary presentation that you can use to kick off the program.
• Complete your first 13 step habit development plan.
• Model key leadership behaviors to ensure your plan is followed.
• Launch the habit and make it a way of life for your team.
Whether you serve external customers or internal clients, your work team will improve performance by putting the power of habits to work for you.
Packed with compelling examples that relate to various aspects of your business, “How to Build Work Team Habits” will empower you to lead your team through habit development for the benefit of your customers, your team members, and your business stakeholders.
185 pages, Kindle Edition
Published January 1, 2016
19 people are currently reading
115 people want to read
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Displaying 1 - 4 of 4 reviews
August 25, 2017
Ok but nothing really new and quite dull.
November 9, 2017
Very good book on developing and maintaining habits to improve the workplace experience.
February 1, 2016
‘How to Build Work Team Habits’ written by Kyle Havill is not another short and thin piece of self –help – instead on its 200 pages reader would learn to know exactly how to take the incredible power of habits and apply it to own work team in order to create more value and improve customer experience and company efficiency. The reason is simple - improved customer experiences and efficiency eventually lead to stronger business performance and more opportunities for both leader and the members of work team.
Besides some expected topics such as description of habit development and finding out which habits are worth developing, the book offers some great tips on planning the first team habit and completing first own habit development worksheet.
Additionally, author provided description the critical role leadership has in habit development and proposal of some great potential rewards for both individuals and team in general.
Kyle Havill did not forget to emphasize how critical the first few days of habit development are when two forces are at play - empowering forces that contribute to habit development success and challenging forces that are barriers to habit development. If starting a new business, he advised one to think carefully through the most important habits the new team members should practice and before starting business, he suggested one to make sure the whole team is trained in these habits to the point that they are part of the team identity.
The author ended his book with two great advices - make continuous improvement a way of life for your team and follow each successful habit development with another one – and using this book you would certainly learn how to successfully do both things.
Overall, ‘How to Build Work Team Habits’ is not just another title you will find on self-help shelf, but a well-written title that offers more than few good and instantly applicable advices.
I was given a copy of this book by the author for the purpose of unbiased review, while all the presented information is based on my impressions.
Besides some expected topics such as description of habit development and finding out which habits are worth developing, the book offers some great tips on planning the first team habit and completing first own habit development worksheet.
Additionally, author provided description the critical role leadership has in habit development and proposal of some great potential rewards for both individuals and team in general.
Kyle Havill did not forget to emphasize how critical the first few days of habit development are when two forces are at play - empowering forces that contribute to habit development success and challenging forces that are barriers to habit development. If starting a new business, he advised one to think carefully through the most important habits the new team members should practice and before starting business, he suggested one to make sure the whole team is trained in these habits to the point that they are part of the team identity.
The author ended his book with two great advices - make continuous improvement a way of life for your team and follow each successful habit development with another one – and using this book you would certainly learn how to successfully do both things.
Overall, ‘How to Build Work Team Habits’ is not just another title you will find on self-help shelf, but a well-written title that offers more than few good and instantly applicable advices.
I was given a copy of this book by the author for the purpose of unbiased review, while all the presented information is based on my impressions.
February 16, 2016
Good training book
The thought process behind this book is very well thought through. Use this book with your team and you will find success!
The thought process behind this book is very well thought through. Use this book with your team and you will find success!
Displaying 1 - 4 of 4 reviews