Dispatcher Stress: 50 Lessons on Beating the Burnout

by Adam Timm, Joe Serio

Burnout is the state of emotional, mental, and physical exhaustion caused by excessive and prolonged stress. It happens when you feel overwhelmed and unable to meet constant demands. You begin to feel like you have no real control over your job…or your life. Sound familiar? This is an all-too-common experience for dispatchers, but it doesn’t have to be that way. In this book, Adam Timm, former LAPD dispatcher, and I outline ways you can turn your life around faster than you ever thought possible. When you put the tools and techniques from Dispatcher Stress in place, you feel relief from tension, frustration, and insomnia; be free to do the things you really want to do; relax in the midst of the toughest challenges; and experience clarity and peace of mind again.

148 pages, Paperback

Published December 17, 2015

Reviews

[Samantha · Rating 4 out of 5]

really great examples for stress reduction. I was even more surprised at the description of dispatchers, I never thought of myself as type A, turns out I am very type A. not only were there examples for stress relief, there is also good information on recognizing when youre stressed. many of us live with high levels of stress without realizing it.

[Kysheem Scott · Rating 5 out of 5]

If you are a dispatcher/911 operator this is definitely the book for you! It did an amazing job at not only showing the challenges the actual job throws at us, but also the issues we cause for ourselves. Whether that be a negative work environment, for example; complaining it's gonna be a bad day before the day has even started. Or getting frustrated with every tiny thing that occurs. Let's be honest most of us are on a 12hr - shift schedule, so that leaves a lot of room for actual high priority incidents to come through the center. Now by the time it's time to actually handle said incident, you're already pissed off because of the magnitude of idiot callers that have called in or whatever gets your panties in a bunch lol(and yes, I get the frustration but we must move forward with a positive mindset or you'll have a very long and miserable career or an extremely short lived one. That however is your decision to make). On a more positive note, I love how the authors told you issues you may face that can hinder you ability to exceed the best you can but also affect your mental health, as well as explain a lot of ways you can repair that fatigue to continue without missing a beat. This may have been a short read, however lord was it a good one!

[Sherry Wright · Rating 5 out of 5]

Awesome Book! Dead on - feel as if it was written for me!!!

[Aljan · Rating 5 out of 5]

A MUST read for anyone in the field.

[Meghan Tomczyk · Rating 4 out of 5]

Good overall, just very broad information. But still very helpful!

[Jaclynn]

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