There are a couple of thought-provoking - though hardly original - concepts buried in this book. These are broadly that (i) the "born this way" narrative can work against gay rights and (ii) that integration through e.g. equal marriage should not be the complete aim of the gay rights movement. (I am not sure that trans rights get a single mention.) This book might be seen to serve a certain purpose, in that it examines these concepts in the context of US culture in 2014. It could also provide an introduction to these concepts for someone who hasn't read about them in detail - like me, for all my queer and feminist reading!
Unfortunately, aside from the parochial US focus (which I was expecting), there is just far too much rambling, far too many allusions to TV shows I have never heard of ( Modern Family) or never seen (Glee) for the book to really make its message felt. The exceptions were the last two chapters, which set out the author's manifesto on the second point clearly (you could probably just read those), and the odd paragraph of clarity:
"Debates over citizenship in turn provoke further debate around the political goals and strategies of the LGBTQ movement. That in turn raises the issue of what is the cause or motivating factor for the subordination of LGBTQ people. Is it some aversion to same-sex desire and sex? Is it the challenge to gender norms that inevitably arises when relationships move outside the "different but complementary" ideology of heterosexual attraction? Is it because the nonprocreative potential of gay life renders gays supposedly unfit for marital/family life? Is it-at core-religious in origin? What fantasies of the "nation" are being "protected" against the incursion of these Others?"
Criticisms aside, as I concentrated and thought through for myself the implications Walters was making about tolerance (not a bad thing to be forced to do), I found myself agreeing with her thesis. Erasure of queer identities as we fight for and gain rights to conform to heterosexual norms is an issue to be grappled with, and not one that only applies to those having identities that do not "fit". As Walters acknowledges, there are plenty of gay people who are happy to get their civil rights and live a heterosexual-modelled life, and good for them. But this misses an opportunity to examine and change current gender norms and a male-dominated family model.
"These challenging questions also enrich the 'mainstream' culture, so it's not just a matter here of reducing homophobia but rather producing a more inclusive, flexible, interesting, happy society in general. [...] Heterosexual tolerance--of gay marriage, gay soldiers, gay workers, gay sitcom characters--does both gays and straights a disservice in not engaging head-on with the challenges offered by sexual and gender differences."
Mere assimilation misses an opportunity for change, but also means that LGBTQ folks are only 'tolerated' - we are still different, outsiders, permitted inside because those on the inside have decided we should be. Regardless of the rights permitted, this is not true equality.
When it comes to her criticisms of the 'born this way' concept, I very much struggled to understand Walters' complaints, and the most clarity came in quotes from other writers. Personally, I find the whole argument ridiculously simplistic, when one considers the incredible complexity of genetic factors (as if there would be a single 'gay gene') and the incredible complexity of the influence of culture on an individual's development (witness enlightened parents trying to eliminate gender stereotypes from their childrens' lives and being completely undermined by external forces). Sexuality might not be determined from birth, who actually knows, but that doesn't mean it is a choice. On the other hand, I can see the point that 'you have to tolerate us because we have no choice in who we are' is far less inspiring a line than 'you have to tolerate us because we are human, not to mention that our ways of being human bring valuable new viewpoints to society'.
So, plenty of food for thought, but a lot of effort is required to distill it. There must be better books out there about these issues, and I plan to track them down.