A first-hand account of a day in the life of a direct-care worker. Join the author as he recounts the many kicks, bites, poo-slinging, and various other hazards encountered daily in the human services field (that's not to mention the less-than-enthusiastic coworkers). Every special needs child deserves the best of care. The same goes for every direct care worker who's honestly doing the best they can. Human services is a field that needs a revolution in order to achieve evolution. The author hopes that you will come away with a similar conclusion, as well as motivation to try and do what you can to help to bring human services to a quality profession providing the necessary care to those who need it most.
A decent idea which was unfortunately far too short. What could have been an engaging exploration of the barriers that stand in the way of providing high quality support for people with challenging behaviour, SEN, or disabilities, suffers due to a short word count and instead paints the author as someone wholly fed up with their job and just clock-watching until the end of shift. Which is a shame because the author highlights some important themes and problems within society that leads to situations like the ones described in the book, as well as presenting a blunt and honest portrayal of a day in his workplace.