The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth , experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it―as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations and industries, Sales Growth puts the experiences of these professionals in perspective and offers real-life examples of how they've overcome the challenges encountered in the quest for growth. The book, broken down into five overarching strategies for successful sales growth, shares valuable lessons on everything from how to beat the competition by looking forward, to turning deep insights into simple messages for the front line. Page by page, you'll learn how sales executives are digging deeper than ever to find untapped growth, maximizing emerging markets opportunities, and powering growth through digital sales. You'll also discover what it takes to find big growth in big data, develop the right "sales DNA" in your organization, and improve channel performance. Three new chapters look at why presales deserve more attention, how to get the most out of marketing, and how technology and outsourcing could entirely reshape the sales function. Twenty new standalone interviews have been added to those from the first edition, so there are now in-depth insights from sales leaders at Adidas, Alcoa, Allianz, American Express, BMW, Cargill, Caterpillar, Cisco, Coca-Cola Enterprises, Deutsche Bank, EMC, Essent, Google, Grainger, Hewlett Packard Enterprise, Intesa Sanpaolo, Itaú Unibanco, Lattice Engines, Mars, Merck, Nissan, P&G, Pioneer Hi-Bred, Salesforce, Samsung, Schneider Electric, Siemens, SWIFT, UPS, VimpelCom, Vodafone, and Würth. Their stories, as well as numerous case studies, touch on some of the most essential elements of sales, from adapting channels to meet changing customer needs to optimizing sales operations and technology, developing sales talent and capabilities, and effectively leading the way to sales growth. Engaging and informative, this timely book details proven approaches to tangible top-line growth and an improved bottom line. Created specifically for sales executives, it will put you in a better position to drive sales growth in today's competitive market.
This books is for multi-product, multi-channel, multi-national sales companies. If you're not a complex, global sales leader, the much of this book isn't for you. That's not good or bad--just know the focus before you read it.
However, while there were some good insights in this book (see below), I took two stars away for two big issues.
First, big chunks of the book were outdated. For example, a recurring theme was that digital marketing was something we should take seriously, maybe even checking out the idea of social media marketing. And they talk often about a specific software or metric tool, all of which are no longer best in class (some of which aren't even available anymore).
Second, the writing is so very formal and dry. I almost quit reading this twice, just because it was such a slog to get through. But then I'd get another good insight and decide to keep going just a little longer. I did finish it and I'm glad I did. Some of my clients are multi-national brands and some of these insights are useful for me. But it's really not good writing.
In case you are a global sales leader, here are some of my notes:
Pay attention to micro trends as well. For example, the entire industry might be on a decline, but there might be pockets in that industry that are growing quickly. And you might have some customer relationships like that as well.
You can create micro territories and micro strategies to address the micro trends that make up the macro industry. There's a lot of power in doing this and a lot of danger in selling to the average.
One of the biggest drivers of customer buying behavior is the actual sales experience. When surveyed, people will say that it's not important, but when you look at their behavior and what it correlates to it turns out that it's three times more important than they say it is in actually driving buying behavior
The sales experience is really the customer experience.
A best salesforce will dedicate 2/3 of its time to the pre-sales qualification. This includes technical sales often called solutions managers.
Marketing and sales have to collaborate and be aligned. Marketing should not just one-way communicate to sales. Sales should communicate back to marketing.
Marketing and sales leaders should have rotational experiences where they walk a day in the shoes of the other department.
Both marketing and sales should be talking directly to customers. That should not be reserved for one of the groups only.
Outsourcing your entire sales and marketing department is happening more and more, and often getting really good results.
I’ve just finished Sales Growth by McKinsey. It’s a good book, in conclusion, leading sales companies achieve extraordinary growth through big data and insights teams identifying megatrends 18 months in advance, taking risk on early investment and implementing programs for coaching and recognition that become a dominant portion of Sales Managers interactions with their staff.
I'm ashamed that authors worked in the same Firm I did. The book is banal even for me, who never worked in sales. No insights, little data, little action. Explaining what a QR code is. Really?
"Reading Sales Growth is equivalent to opening the door of Fort Knox to take advantage of the bars of gold. The book is a brilliant collaborative effort that consolidates advice from 120 leading Executives from around the world. These experts openly share their knowledge of sales growth, strategy, long-term planning and most importantly, how to stay ahead of your competition and the marketplace. The book is full of practical examples and guidance that help sales managers get the most from big data, digital, operations, and coaching. Alongside the big picture are the nuggets of how to expand sales growth for what you already have in place today. Sales professionals and corporate executives alike cannot afford to pass this book by, it is that important!"
Business books are usually bad; Sales books are often even worse. Yet this one is actually alright. Grounded, researched, practical, actionable - worth reading if you are thinking about building or improving your sales organization.
Find growth before jumping into business. Study yours customers Norrow niches. Use technology Improve a logistic processes Manage performance for a grow Leadsales like a leader
Ps. I begins hate 'how to' business book, cuase almost all are identical. And for me it's like a bullshit
Sophisticated, well researched (McKinsey authors!) sales growth book. Written for Sales Directors and executives. High level strategies. Peak into the world of sales senior leadership for front line reps.
This book is so McKinsey. It equipped with research and data on how to drive sales growth. There are some insights into a new way of sales. Plus the writers conducted an interview with several companies leaders making everything’s practical. With a foreword by Marc Benioff.