Este libro explica de modo muy conciso cada uno de los conceptos del Lean y Six Sigma, metodología, Niveles Belt y utilidad dentro de la empresa. Perfecto para todo aquel que desea conocer más sobre Six Sigma rápido y sencillo.
Never heard of Six Sigma, it gave a good start into under standing what it is. I can see how my current employer is trying to incorporate Six Sigma now.
I did not care for the author's style or substance in this book. I was hoping for a more direct, brief, logical/scientific style with fewer grammatical errors.