Designing and Managing Programs: An Effectiveness-Based Approach

by Peter M. Kettner

The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. The authors, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.

Genres: Social Work, Nonfiction, Textbooks, School

288 pages, Kindle Edition

First published June 1, 1990

Reviews

[Alex Bryson · Rating 4 out of 5]

Excellent book. Very clear descriptions on how to design a program or agency using a strengths based, outcome oriented approach. How can you solve a problem if you never identified it? What does your target population need, and how do you measure that? In fact, how do you measure if your program is working effectively? Answers and more.

[Josh Trice · Rating 3 out of 5]

I used this in a seminary class. It's pretty on par for a textbook, in that is what this is. It's not the most flashy thing in the world, but if you'd like to learn more about program planning/managing then this is a good resource!

[Josie · Rating 4 out of 5]

Good textbook for program planning and evaluation, easy to read and follow

[Jose · Rating 4 out of 5]

sw 521 text book. cool, informative.

[Cheryl · Rating 2 out of 5]

focused on program planning and grant writing. Not what I was looking for.