100+ Management Models: How to understand and apply the world's most powerful business tools

by Fons Trompenaars, Piet Hein Coebergh

Fashions in business thinking change abruptly. The way we think about leadership, for instance, has shifted radically from the genius of great entrepreneurs like Rockefeller, Carnegie and Ford, through leadership as a science, leadership that releases human potential, the leader as strategist and warrior, customer champion, globalist and shareholder advocate, to, more recently, leadership as stewardship of the environment. Hundreds of models have been developed to track, measure and forecast business solutions, but as fashions shift how can we apply them in real organizations that have to succeed outside the classroom? 100+ Management Models gives a quick overview of each of the most important models in nine different categories: sustainability, innovation, strategy, diversity, customers, human resources, benchmarking, leadership and implementation. At the end of each section there is a summary of the key dilemmas that tend to emerge from the particular function.

Genres: Management, Business

592 pages, Hardcover

First published September 1, 2014

Reviews

[☘Misericordia☘ ⚡ϟ⚡⛈⚡☁ ❇️❤❣ · Rating 5 out of 5]

A massively cool bird-view summary of a bunch of models and a lot more.

Evolution is shown in the following stages:
- The Great Entrereneurs.
- 'Scientific management'. Q: While managing scientifically and mass production raised productivity by 100% or more, it ran into the problem that human beings rarely do precisely as they are told and often arrange to defy expectations.(c)
- Human potential. The Hawthorne effect. This is what we have to thank for the appearance of all the lackluster HR sycophants. Hats off!
- The art of war. Hello, Cold War! Nice to meet you Sun Tzu!

SUSTAINABILITY
Model 1 Stakeholder Management, Edward Freeman (1984)
Model 2 Seven Levels of Sustainability, Richard Barrett (1998)
Model 3 The Seven Faces of Mount Sustainability, Ray Anderson (1999)
Model 4 The Bottom of the Pyramid, C.K. Prahalad (2002)
Model 5 Cradle to Cradle, William McDonough and Michael Braungart (2002)
Model 6 The Sustainable Value Framework, Stuart Hart and Mark Milstein (2003)
Model 7 Multiple Stakeholder Sustainability, Fons Trompenaars and Peter Woolliams (2010)
INNOVATION AND ENTREPRENEURSHIP
Model 8 Flow, Mihaly Csikszentmihalyi (1975)
Model 9 Adaption–Innovation Inventory, Michael Kirton (1976)
Model 10 The Entrepreneurial Process, Jeffery Timmons (1989)
Model 11 Disruptive Innovation, Clayton Christensen (1995)
Model 12 Serious Play, Michael Schrage (1999)
Model 13 Open Innovation, Henry Chesbrough (2003)
Model 14 Reverse Innovation, Vijay Govindarajan (2009)
STRATEGY AND POSITIONING 123
Model 15 Product/Market Growth Matrix, Igor Ansoff (1957)
Model 16 3C: Company, Customer, Competition, Kenichi Ohmae (1975)
Model 17 Crafting Strategy, Henry Mintzberg (1978)
Model 18 Five Forces, Michael Porter (1979)
Model 19 7S: Tom Peters, Robert Waterman, Julien Phillips (1980)
Model 20 Core Competencies, Gary Hamel and C.K. Prahalad (1990)
Model 21 Brand Equity, David Aaker (1991)
Model 22 Value Discipline, Michael Treacy and Fred Wiersema (1993)
Model 23 Blue Ocean Strategy, W. Chan Kim and Renée Mauborgne (2005)
DIVERSITY OF CULTURES
Model 24 Myers–Briggs Type Indicator (MBTI), Isabel Briggs Myers and Katharine Cook Briggs (1962)
Model 25 Corporate Culture, Charles Handy and Roger Harrison (1976)
Model 26 Hofstede’s Cultural Dimensions, Geert Hofstede (1980)
Model 27 Belbin’s Team Roles, Meredith Belbin (1981)
Model 28 Competing Values Framework (CVF), Robert Quinn and Kim Cameron (1981)
Model 29 Three Levels of Culture, Edgar Schein (1985)
Model 30 Developmental Model of Intercultural Sensitivity (DMIS), Milton Bennett (1986)
Model 31 Spiral Dynamics, Don Beck and Chris Cowan (1996)
Model 32 Seven Dimensions of Culture, Fons Trompenaars and Charles Hampden-Turner (1993)
Model 33 The Colour Theory of Change, Léon de Caluwé and Hans Vermaak (2006)
CUSTOMERS
Model 34 Rokeach Value Survey (RVS), Milton Rokeach (1973)
Model 35 Consumer Behaviour, John Howard and Jagdish Sheth (1969)
Model 36 3Rs – Retail, Reputation, Relationship, Corstiaan Marinus Storm (1987)
Model 37 Strategic Purchasing, Peter Kraljic (1983)
Model 38 Total Perceived Service Quality, Christian Grönroos (1984)
Model 39 Customer Satisfaction, Noriaki Kano (1984)
Model 40 Elaboration Likelihood Model (ELM), Richard Petty and John Cacioppo (1986)
Model 41 Service–Profit Chain, James Heskett, Thomas Jones, Gary Loveman, Earl Sasser and Leonard Schlesinger (1994)
Model 42 Customer Loyalty, Thomas Jones and Earl Sasser (1995)
Model 43 Six Stages of Social Business Transformation, Charlene Li and Brian Solis (2013)
HUMAN RESOURCE MANAGEMENT
Model 44 Gainsharing, Joseph Scanlon (1948)
Model 45 Two-Factor Theory, Frederick Herzberg (1959)
Model 46 Theory X and Theory Y, Douglas McGregor (1960)
Model 47 Evolutionary Growth of Organizations, Larry Greiner (1972)
Model 48 AMO: Abilities, Motivation, Opportunities, Thomas Bailey (1993)
Model 49 HRM Roles, David Ulrich (1997)
Model 50 The Happiness Factory, Maurits Bruel and Clemens Colson (1998)
Model 51 Contextually Based HR Theory, Jaap Paauwe (2004)
Model 52 Competence-Based Employability, Claudia van der Heijde and Beatrice van der Heijden (2006)
BENCHMARKING AND RESULTS
Model 53 Management By Objectives, Peter Drucker (1954)
Model 54 BCG Matrix, Bruce Henderson (1968)
Model 55 GE–McKinsey Matrix, General Electric and McKinsey Consulting (1971)
Model 56 The Value Chain, Michael Porter (1985)
Model 57 Identity and Image, Klaus Birkigt and Marinus Stadler (1986)
Model 58 Business Process Management (BPM), Michael Hammer (1990)
Model 59 Balanced Scorecard, Robert Kaplan and David Norton (1992)
Model 60 Social Media ROI Pyramid, Jeremiah Owyang (2010)
LEADERSHIP AND COMMUNICATION
Model 61 Managerial Grid, Robert Blake and Jane Mouton (1964)
Model 62 Situational Leadership, Paul Hersey and Kenneth Blanchard (1969)
Model 63 Servant-Leadership, Robert Greenleaf (1970)
Model 64 8-Step Change, John Kotter
Model 65 Situational Crisis Communication Theory, Timothy Coombs (1995)
Model 66 Level 5 Leadership, Jim Collins (2001)
Model 67 Cynefin, David Snowden and Mary Boone (2007)
Model 68 Communication and Employee Engagement, Mary Welch (2011)
MODELS FOR IMPLEMENTATION
Model 69 Ethos, Pathos, Logos, Aristotle (350 BC)
Model 70 AIDA, Elias St. Elmo Lewis (1898)
Model 71 DuPont Model, Frank Donaldson Brown (1914)
Model 72 Continuous Improvement, William Edwards Deming (1948)
Model 73 Brainstorming, Alex Osborn (1953)
Model 74 Leary’s Rose, Timothy Leary (1957)
Model 75 Bi-sociation, Arthur Koestler (1964)
Model 76 Small Group Development, Bruce Tuckman (1965)
Model 77 360-Degree Feedback, Edward Lawler (1967)
Model 78 Lateral Thinking, Edward de Bono (1967)
Model 79 The Conscious Competence Ladder, Lewis Robinson (1974)
Model 80 FCB Grid, Richard Vaughn (1980)
Model 81 SWOT, Heinz Weihrich (1982)
Model 82 Means-End Analysis, Jonathan Gutman (1982)
Model 83 Learning Style Inventory, David A. Kolb (1984)
Model 84 Six Principles of Influence, Robert Cialdini (1984)
Model 85 Scrum, Hirotaka Takeuchi and Ikujiro Nonaka (1986)
Model 86 The Seven Habits of Highly Effective People, Stephen Covey (1989)
Model 87 Benchmarking, Robert Camp (1989)
Model 88 EFQM Excellence Model, The European Foundation for Quality Management (EFQM) (1991)
Model 89 Strategic Dialogue, Mathieu de Vaan, Steven ten Have and Wouter ten Have (1996)
Model 90 Strategic Personnel Planning, Gerard Evers and Cornelis Verhoeven (1999)
Model 91 Mapping, Bridging, Integrating (MBI), Joseph DiStefano and Martha Maznevski (2000)
Model 92 Yellow Box, Mark Raison (2002)
Model 93 Elements of Website User Experience, Jesse James Garrett (2002)
Model 94 MDA Design for ‘Gamification’, Robin Hunicke, Marc LeBlanc and Robert Zubek (2004)
Model 95 Business Model Canvas, Alexander Osterwalder (2008)
Model 96 Sustainability Roadmap, Ram Nidumolu, C.K. Prahalad and M.R. Rangaswami (2009)
Model 97 Balancing Transparency, Piet Hein Coebergh and Edi Cohen (2009)
Model 98 Blue Leadership, Jan Moen and Paul Ansems
Model 99 The Blue Economy, Gunter Pauli (2010)
Model 100 Eight Routes for Culture Change (2013): Jaap Boonstra

[Annabel · Rating 3 out of 5]

First let me explain why I read this book: it was compulsory. At the end of the semester we were tested on all 100 models.
This immediately biased me for the book. I mean having to learn 100 models and know them inside-out isn't really a fun way to spend your time. But all in all it's not the worst study book I had. Some of the models are a bit thin and there are a couple of weird sentence structures. I also found that in the "essence" the essence of the model wasn't alway explained properly. Also some of the pictures of the models were a bit vague.
Still, I learned a lot.

[Ivan Chernov · Rating 5 out of 5]

Читал эту книгу целый год, и она оказалось полезней с каждый новой главой. Сначала мне не очень зашли модели на тему созранения природы и всего остального (тема важная, непонятно почему в модель менеджмента), но под конец они соединились с тем как управлять предприятием и людьми и оказались в одной лодке.
Рекомендую прочитать самостоятельно, потому что эта книга не смотря на свой размер всего лишь выжимка всех обозначенных моделей.

[Lolo · Rating 2 out of 5]

A nice book that summarizes the bibliography about management models. Unfortunately the information for each model is very condensed that it's difficult to understand the full concept without reading the related books.

[Denis Vasilev · Rating 5 out of 5]

Сборник бизнес теорий, моделей и инструментов, сгруппированных в несколько общих категорий. Авторы пересказывают их в сокращенном и упрощенном виде, показывают взаимосвязи. Хороший обзорный материал для понимания всей области.

[TJ · Rating 3 out of 5]

For all those ambitious people who wants to finish reading the HBR, this could be your first book to understanding the management models furthered by the HBR: it is concise, well illustrated and unambiguous on all the management models listed in it. However, a caveat here is that the explanation that were put forward are sometimes over simplistic. It would be a lovely book to add to your collection as light reading.

[Nilendu Misra · Rating 5 out of 5]

Outstanding reference of frameworks, models and methods for strategy, managing, goal setting, culture and communication. This offers an universal taxonomy of pretty much all successfully applied heuristics and frameworks. A must-have quick reference for business- and mind- expansion.