This is a great introductory book with useful tips on how to approach team-building and community-development within an organization. It addresses and gives prominence to the core motivator of our actions, decisions, and behavior, namely our emotions. It helps leaders understand that the EI of a group of people needs to be placed in the forefront before getting down to ‘business’. The use of random quotes from other authors, philosophers, poets, spiritual leaders, etc somehow doesn’t really fit in with the rest of the content nor does it help emphasize the main points. It makes the reader wonder what’s the reason for including them - to lift up our spirits? To fill in and decorate the pages? To provide evidence of thorough research? Also, many parts of the book serve the purpose of advertisement and self-promotion with references to the author’s website. Though we are aware of the commercial aspect of the book, it would be nice to execute such promotion in a more subtle way.