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The McKinsey Mind: Understanding and Implementing the Problem-Solving Tools and Management Techniques of the World's Top Strategic Consulting Firm

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The groundbreaking follow-up to the international bestseller­­a hands-on guide to putting McKinsey techniques to work in your organization McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can't seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international bestseller The McKinsey Way , Ethan Rasiel brings readers a powerful new guide to putting McKinsey concepts and skills into action­­ The McKinsey Mind . While the first book used case studies and anecdotes from former and current McKinseyites to describe how "the firm" solves the thorniest business problems of their A-list clients, The McKinsey Mind goes a giant step further. It explains, step-by-step, how to use McKinsey tools, techniques and strategies to solve an array of core business problems and to make any business venture more successful. Designed to work as a stand-alone guide or together with The McKinsey Way , The McKinsey Mind follows the same critically acclaimed style and format as its predecessor. In this book authors Rasiel and Friga expand upon the lessons found in The McKinsey Way with real-world examples, parables, and easy-to-do exercises designed to get readers up and running.

272 pages, Hardcover

First published September 26, 2001

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About the author

Ethan M. Rasiel

9 books46 followers
Ethan M. Rasiel was a consultant in McKinsey & Co. s New York office. His clients included major companies in finance, telecommunications, computing, and consumer goods sectors. Prior to joining McKinsey, Rasiel, who earned an MBA from the Wharton School at the University of Pennsylvania, was an equity fund manager at Mercury Asset Management in London, as well as an investment banker.

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Displaying 1 - 30 of 113 reviews
Profile Image for Cwilson466.
56 reviews20 followers
July 10, 2009
I have a Master's Degree in industrial-organizational psychology and am working on a Ph.D. I say this so you will know where I am coming from in this review. This book is filled with jargon that appears to be unique to the McKinsey firm. Much of the book seems to be an advertisement for the firm, indicating that anyone who works for this firm is a superhero in the business world, and only the absolute best of the best (reminiscent of Top Gun) would ever be chosen. I do believe that there is wisdom to be gained, but the book is pretty vague about the "how" which makes lessons difficult to apply to the real world. I guess the only thing one can do is be the very best business school graduate and go work there. Of course if you do that you can expect to work 90 hours per week because, according to the author, this is the culture of the firm.
Profile Image for Sunil Maulik.
21 reviews5 followers
November 15, 2012
This book (which I keep calling "the Minkey Mind" after Peter Seller's character in the Pink Panther) is an illuminating view into the brainwashing and McKinsey-speak that many of America's CEOs and consultants spout without much forethought. While McKinsey's "scientific" approach to problem-solving (break it down into pieces, come up with a hypothesis, test your assumptions) can sound yawningly trite, there are a few McKinseyisms that are worth being aware of. One is MECE ("mee-cee"), for Mutually Exclusive, Collectively Exhaustive, a way of looking at a problem or issue in terms of the ensemble of sub-issues that must be resolved. Another is the McKinsey interview style for data-gathering, and a third is the McKinsey presentation style ("buy-in" as they put it), which emphasizes conclusions first, supporting evidence second, hypotheses third. The importance of charts and tables and an emphasis on "data" is also a big deal in McKinseyland.

In an era of flat, social enterprises, where gamification, social networking and hyperconnected mobile free-agents serve as the "glue" connecting clients, partners and employees, "the McKinsey Way" often sounds like a remnant from another century. (The book was written at the end of the 1990s.) It is scary to think that so many McKinsey consultants, having wreaked so much damage on corporate America (Enron, anyone?) still go around believing this stuff. Still, a good insight into the McKinsey school of thinking which emphasizes dry rigor and a Platonic ideal of business over messy day-to-day realities of employees falling sick and having affairs at the most inconvenient of moments...

http://dealbook.nytimes.com/2012/10/2...
Profile Image for Jonathan.
76 reviews
April 23, 2011
Worth reading. Especially if you are in consulting. I like the beginning of the book especially, and will be turning back to some of those pages for reference.

Thinking logically
The book starts strong by introducing "MECE: Mutually Exclusive Collectively Exhaustive." I use it often in my teams. Think of it as building a decision tree, where you cover every option, and none are overlapping. Each branch in the tree also has more MECE sub-branches. When deciding or investigating something, draw the tree on a whiteboard, and walk everyone through the options, and sub-tree options until you have a decision, or clear actions to take. Very logical. Be sure to encourage other people to contribute to the branches, and if you are leading it, ideally you team will volunteer the branches, and then they have more commitment to the options.

Or, as Wikipedia says:

[MECE] says that when data from a category is desired to be broken into subcategories, the choice of subcategories should be
1. collectively exhaustive -- i.e., the set of all subcategories, taken together, should fully characterize the larger category of which the data are part ("no gaps")
2. mutually exclusive -- i.e., no subcategory should represent any other subcategory ("no overlaps")

This is desirable for the purpose of analysis: mutual exclusivity avoids the risk of double counting information, and collective exhaustion avoids the risk of overlooking information.


Two areas for MECE thinking are in logic-trees and issue trees.

Logic trees help you identify components of a problem. Start at the 20,000 foot view and move progressively downward. You may want to build multiple trees, for instance by business unit (organizational hierarchy) and functionally (production, sales, marketing, etc.) to see which leads you to the next step, the hypothesis.

Form a hypothesis of what component of the logic tree may be causing the problem. Run it by the Quick and Dirty Test: ask what assumptions you are making that must be true. Are any false? If it passes the QDT, gather data and do analysis to disprove it. This is the same as the scientific method. If you fail to disprove it, you may be on to something. Predict what could happen if the identified root cause was changed.

Issue trees let you rigorously test the hypothesis. They are different from logic trees. Logic trees are a hierarchical grouping of elements. Issue trees are the series of questions or issues that must be addressed to support or disprove a hypothesis. It becomes you roadmap for analysis.

Presenting
Present with the conclusion at the start. This was a good lesson. Do not use inductive reasoning to build up from details into a specific conclusion for your audience. They may already agree with it. You would then waste their time. Instead make you conclusion, and progressively drill into details, broadly covering each level before drilling down further. Stop/skip forward if they do not need the convincing. (A refresher on inductive/deductive reasoning).

Presentations are all about getting buy-in. It is important to "pre-wire" the meeting so that there are no surprises, and people already know your conclusions. The act of pre-wiring will identify gaps you need to work on, or build allies for you proposal.

Interviewing clients/stakeholders is a common activity I have done at ThoughtWorks. The authors advised scheduling time with people, and sending them an agenda. This lowers their apprehension of why consultants want to talk to them. Also at the end, during small talk before you walk out, ask "is there any thing else we did not cover that you think we should?" You've built rapport by now. Their answer can uncover important, previously unmentioned issues.


Note: as a software engineer, I appreciate the MECE thinking style for its logic. Also, it is the exact way we approach performance tuning an application. Think about the logic tree of slow spots. Build a hypothesis. Test it by profiling the running program under load. Let the data of time spent in each component show the root cause.
Profile Image for Marek Canavan.
36 reviews1 follower
June 12, 2021
Most of it was very generic and I thought the writing was quite pretentious, often they would talk around and illude to points without really explicitly saying them.
Profile Image for Ryan.
1,390 reviews199 followers
August 23, 2018
A superficial overview of a superficial process. This is a kind of dated overview of the 1990s McKinsey management consultant, still used by big dumb companies to some extent. There's a bit of obfuscation through special terminology (MECE: Mutually-Exclusive, Collectively Exhaustive, etc.), but really it boils down to "find smart people with limited experience, have them express their thoughts in falsifiable ways (as hypotheses in a scientific sense), then gather data to confirm or falsify those hypotheses." Also the "inductive" presentation format where you present conclusions first, then data and theories, and where you pre-sell ("pre-wire") the conclusions individually with stakeholders before the meeting itself. Lots of unwritten stuff which doesn't apply outside of McKinsey (use the brand to sell a 22yo as an expert, the value of an outsider to justify an already-obvious-to-insiders course of action to risk averse politicians within an organization).
Profile Image for Utkarsh Sankhla.
70 reviews6 followers
April 12, 2021
A person I really cherish, derisively asked me today, "Who reads forewords anyways?"
Answer: I do. And boy, am I glad I read them.

Okay, for this book, I read the preface, not the foreword (yes, there's a difference). And two pages into it, I knew that I would not enjoy the subsequent 200 pages that were to follow.

The McKinsey Mind makes no bones about its utter deification of everything that The Firm does - to the extent of even naming the "uh huh uh huh"s that we make while listening as the "McKinsey Grunt". McKinsey Grunt my bony, sweet ass.

The book introduces you to McKinsey ways of doing things which are insipid and too generic for them to have any potency (Example: Always think of the client - wow, you don't say).

Anyways, at this point I think its clear to anyone reading this review that I was left deeply unimpressed. I also tried to do the exercises recommended in the book, but found them unfulfilling.

So much for brands.

What I liked: A subtitle and its accompanying joke on page 175 - Hit Singles (This isn't a call to commit battery on the unwed, it's a metaphor from baseball). Had me in splits. Also liked the MECE framework, Issue trees for their simplicity. Finally, LOVED the fact that it was a short read - took me out of my misery quickly enough.

What I didn't like: Fawning adoration for The Firm, the nuggets of wisdom, the smug tone of the authors.
Profile Image for Jan Spörer.
46 reviews10 followers
August 4, 2018
These are the notes that I took when reading the book:

-Thinking MECE (mutually exclusive and collectively exhaustive) helps to avoid jumping to premature conclusions and restricting one’s array of options because MECE thinking forces the consultant to take the whole range of options into account. (p. 6)
-Inductive thinking, or hypothesis-driven thinking, is the most efficient problem-solving approach and used extensively by McKinsey. (p. 15)
-An issue tree bridges the gap between structure and hypothesis. An issue tree is the inductive equivalent to a logic tree. (pp. 16-18) Note: I think the distinction between issue trees and logic trees is not properly defined in that chapter even though the author promises to do so when first introducing logic and issue trees. Maybe I missed something...
-Data gathering: The author mentions three main topics with regard to data gathering: secondary research/desk research, primary research/interviews, and knowledge management. (p. 50)
Specific research tips: 1: Start with the annual report. 2: Look for outliers (KPI outliers). 3: Look for best practices (from competitors). (p. 52)
-Interviews are commonly used at McKinsey because they are not only a good source of primary data but also identify sources of secondary data. (p. 61)
-Interview guides: Boil it down to the the three or four most important questions. (p. 61)
-Interview tips: Have the interviewee’s boss set up that meeting; interview in pairs, listen don’t lead, paraphrase paraphrase paraphrase, use the indirect approach, don’t ask for too much, adopt the Columbo tactic (= ask a sensitive questions at the end of the interview when the official part of the interview is actually already over). (p. 62)
-Always write a thank-you note after interviews. (p. 63)
-Knowledge management: develop a rapid-response culture; acquire external knowledge; control the quality of your input: garbage in, garbage out (p. 78)
-Most corporate decisions are input-oriented and not output- or performance-oriented. This thinking can be changed by publicly stating performance goals and taking these goals as standards when thinking about new projects. Projects have to have a certain minimum absolute impact. (pp. 96-97)
-Prewire business presentations: Build consensus before the actual presentation, make reality checks by talking to stakeholders. Avoid surprises and tailor your presentation to the audience. Try to use department-specific slang. (pp. 118-119)
-Overcommunication is better than undercommunication. (pp. 140-141)
-Team building: A new location to work at can bring team members together. (p. 145)
Profile Image for Grace.
28 reviews15 followers
January 10, 2017
Lost interest after 30 pages in.
What's good:
1. Conclusion first, evidence second and hypothesis last consultant presentation style
2. Data and Chart

What lost me:
1. Self promoting advertising book of the company
2. Idealistic old school management style
3. Makes you believe the only way to become the best of the best is to go to top biz school and get into this company working 90 hours a week, forgetting health and personal life.
4. Very little know how and substance
Profile Image for Wan-Ling, Wong.
Author 10 books6 followers
August 1, 2011
Having been a consultant at some point or rather, this book is just the very epitome of what a consultant really is: Someone who 'cons' you out a big, fat fee, and then proceeds to 'insult' you by telling you exactly what you already know.
Profile Image for Ryan.
266 reviews55 followers
May 27, 2020
The thinking in this book is sound, despite it being delivered in a bone-dry package and prose. But its general wisdom should not be discounted; they are a respectable firm, and are worth learning about.

You will not have any life-changing experiences or professional breakthroughs, but in it is a pleasant feeling to know what a top-notch organization feels a more orderly way of thinking and work-related development looks like, as it sets a clear bench-mark for being an effective, well-rounded professional.

But definitely have something fun to indulge in as a chaser later, because this book—at least for me—took a lot of discipline to finish.
Profile Image for mish.
124 reviews2 followers
January 28, 2023
well organised book that clearly lays out some consulting fundamentals and encourages logical thinking. nothing particularly new but a good refresher regardless
Profile Image for TarasProkopyuk.
686 reviews110 followers
May 10, 2015
Недавно прочитаная книга Итана Рассиела "Метод McKinsey" мне очень понравилась поэтому решил познакомиться и со следующей книгой "Инструменты McKinsey".

В этой я разочаровался, так как практически насквозь по всей книге идёт повторение предыдущей. Заставил себя остановиться после прочтение больше чем половины книги. Разница же между "методами" и "инструментами" огромная. Сложно понять и авторов и издательство в целесообразности выхода книги.

Считаю что читать из этих книг имеет смысл только одну.
Profile Image for Maciej.
11 reviews2 followers
June 29, 2016
Good overview to some of McKinsey's techniques and perspectives. Interesting book gave me a few things to think about, but it's a fairly superficial treatment.
345 reviews3,089 followers
August 21, 2018
This is the second book of a trilogy on the project management methods of the consultancy giant McKinsey. The book presents a project methodology on how to solve business problems in a structured project form and also to manage the project team meanwhile. It does not cover The Firms strategic analytic models like the 7S Framework etc. Compared to best-selling precursor to this book, The McKinsey Way, this text focuses more on the methods former McKinsey employees have implemented where they work after they left The Firm. The chapters are structured around the project process. The first five that handle the analytical process are called: Framing the Problem; Designing the Analysis; Gathering the Data; Interpreting the Results and Presenting Your Ideas. The last three that deal with people management are called: Managing Your Team; Managing Your Client and Managing Yourself. Pretty self-explanatory isn’t it?

The authors are two former McKinsey consultants where Ethan Rasiel wrote the previous The McKinsey Way and Paul Fringa is a business Professor at Indiana University. Compared to the first book this one presents less of the elitist and almost military corporate culture of the author’s previous employer but takes a step up in structure and detail covering project management. However, that’s all relative and the granularity is still not what the reader probably would wish for. This becomes all the more annoying given for example the many quotes stating how important it is with well- structured presentations and then you only get a quite sketchy description of how to prepare a presentation. The Firm sells knowledge and they charge a premium price due to a mix of quality and mystique. It’s not unreasonable that they guard their intellectual property or else the ability to command that full price premium might melt away as a snowman in the summer sun. All those who leave McKinsey also pledge not to reveal confidential information about The Firm. That makes a book like this a contradiction in terms and by necessity it is thus held at a very general level. However, if you Google various McKinsey related topics or search YouTube you will find further details. You will also get validation that the structure presented in this book is very much at the core of McKinsey’s project management.

Two topics linger in my mind after reading the book. First, as the authors describe it, it’s in the DNA of The Firm to break down problems into mutually exclusive and collectively exhaustive (“MECE” in The Firm’s lingo) sub issues to be analysed and addressed in a data driven and (overly?) structured way. This reductionist method is very much ingrained in the collective culture of the consultants, what happens when they meet problems of a more holistic nature? Some problems aren’t possible to solve by looking at the parts, as they stem from the system itself or the interaction between the parts. Perhaps though this is so rare that the reductionist way is always warranted as the default option?
Second, I’ve always considered it important not to commit to a hypothesis for a solution to a problem early on, as this undoubtedly will bias the type of information that is gathered which in turn will mean that you might miss the crucial piece of the puzzle. As Conan Doyle’s Sherlock Holmes expressed it: ”The temptation to form premature theories upon insufficient data is the bane of our profession.” Still the most successful management consultant firm does just that. They form an initial hypothesis very early on, gather data to validate or refute it (in which case they go back to square one) and claim that this is the more effective way – clearly something to think about.

McKinsey is surely one of the more capitalistic and competitive entities around. It’s then kind of sympathetic to find The Firm’s total commitment to finding the truth. Even if it would lower the profitability in the short run it’s definitely a brilliant sales pitch in the long run.
Profile Image for Stefanie.
625 reviews50 followers
August 19, 2020
This was recommended for a Grad School class on Information Consulting. If you are interested in and new to business information, research and consulting then I would recommend this read. I picked up new tips and strategies on how to look at a problem, research a solution and present to a client. There is no doubt McKinsey is successful at what they do and to have some high level insight regarding how they do it is valuable. They round it out with tips on hiring a team, building your client portfolio and self management. I have a career in workforce management and agreed with most of their team building advice except for the note on how you cannot teach intelligence. I think there are different kinds of intelligence and different ways it is measured beyond getting good grades at an Ivy League school. It was disappointing to hear them promote diversity and then make that kind of statement. There is a list of great business resources in the back of the book for research. This list is a great guide as it matches up with the business sources we learn about in my Masters of Library and Information Science program.
Profile Image for Nimish.
116 reviews5 followers
July 22, 2021
Lots of interesting basics, especially if you want to go from a large corporate (or academic) to "consulting" mindset.

It's a bit dated now, especially with a not-so-subtle "workaholism as a point of pride" vibe, so it requires a bit of reading around that to get the most out of it. (There's a chapter on avoiding over-working, but it's like 'plan an occasional weekend where you don't work both days').

As others have mentioned, the whole book is a bit of what we'd now call 'content marketing' material for the company, and a reader from our time can easily discern that, but it was less obvious when it was written.

It also includes lots of ideas (like an 'elevator pitch') that have become standard ideas and practices, but weaves them all together in a fairly natural flow and overall gives a good glimpse into the thinking shift a person should undergo if they want to get started in the consulting world.
Profile Image for Gerritt Rosa.
15 reviews1 follower
July 4, 2018
I had high hopes starting this book as a tech talk I watched referenced this firm and a book called the Pyramid Principle as a corner stone of her leadership process. This book is not a substitute for the other which is hard to find a copy of these days. It goes over various argumentative structures at a high level with some examples and quotations but it's just so high level so consistently that unless all of these concepts are new to you, they won't add to your current understanding of breaking down problems. I had also hoped to learn more about the mindset of a consultant, and this gives some insight but I truly hope most consultants aren't as superficial as this book leads me to believe. The first section on MECE and issue trees is solid but the rest is so high level that you could summarize in 50 pages over the 175 it tries to fill out.
Profile Image for Liang Gang Yu.
270 reviews2 followers
March 4, 2018
This book shows McKinsey’s approach to break down business challenges, analyze them, generate action plans to solve them. Those skills, marked as McKinsey way, are applicable to more than high-income consultants, but general employees, managers, executives. They are common “best practices”. The author nicely put them together. Those knowledge by themselves are MECE - Mutually Exclusive, Collectively Exhaustive. Among them, MECE principle might be the most important take-away from the book, followed by Mckinsey's problem-solving model.

It is a worthy read that is nicely structured, lightly salted with examples, fluently iterated. It is for gaining the knowledge of processes and mindset in solving business problems right from the world's top consulting company.
Profile Image for Santiago Mas.
17 reviews1 follower
March 22, 2019
Introducing you progressively into the McKinsey world, this book is not a manifesto pro McKinsey as some people had anticipated. Conversely, McKinsey is used as an example of best practices from which useful business processes, techniques and management practices can be transferred -with different degrees of success- to the life of any average manufacturing or service company.

In this role former McKinsey employees are key as they explain their earlier experiences trying to implement the McKinsey's "bread-and-butter" daily rules and practices to their new non-consulting organizations.

Very useful reading in order to foster analytical thinking while adding structure and data insights to any manager's strategy playbook.
Profile Image for Kym Hamer.
1,046 reviews36 followers
March 6, 2020
I found The McKinsey Mind a much more grounded and practical book than I expected. Yes it is a peek into the minds of two McKinsey-ites but what I loved about it was being able to pick up a couple of different tools and approaches that I could integrate into my existing business practices right now. It was also really interesting to hear how McKinsey alumni handled working in other companies and cultures by adapting some of the methodologies presented. Highly recommended reading - 5 stars.

45 reviews
April 17, 2020
Its a good book to prepare for interviews as a consultant. After a while you realise that just memorising a heap of stuff and giving cookie cutter answers doesn't really create anything. Especially with AI and the internet, we need people who don't memorise but can create new ideas and ways to see the world. Still, this book helps you to be able to use the right words so you can actually express your ideas. This book is book smart, not street smart.
7 reviews
September 11, 2020
A fresh start for me to getting into MBB lingo. Too many "McKinsey-izing" in every chapter, especially in chapter 5. The portion of McKinsey alumni is much much excessive. Things I take from this book:
- MECE, thinking legitimately
- 80/20 rule
- Presenting in a simple and logical to convince the audience/client
- Issue tree and hypothesis tree
- Data gathering
- Case interview, Mental math
- Prewire and tailor your presentation
- Team building
Profile Image for Anne Pan.
6 reviews5 followers
January 10, 2018
The book outlines certain principles. At first glance, I thought those are quite common sense. But again, I was told that management consultants consistently work in a manner which is quite “common sense” while others tend to forget at time.

The issue is.. I feel this book more like a promoter for the firm, as described in the book, effective selling by pulling?
Profile Image for Christian Endres.
16 reviews
May 1, 2020
Super basic summary by a former McKinsey consultant jut like McKinsey Way telling as much about working at McK as could be read on the Wiki-page. Shortly introduces a couple of nice frameworks, but main takeaway will be that instead of reading a book about a company's work and culture it will always be better to just talk with someone who works there than reading about it.
77 reviews
December 19, 2020
An excellent insight into MBB consulting

This is a worthwhile read for anyone considering a career in consulting. It provides a road map of the mind set and skills one needs to be a successful career.

It also offers advice on dealing with the demands of being a consultant and the impact it can have on life outside of work.
Profile Image for htgt.
140 reviews7 followers
March 6, 2022
see detailed takeaways in your own summary, Thu!

A structured guide to problem-solving in a McKinsey approach.
- Framing the problem
- Designing the analysis
- Gathering the data
- Interpreting the results
- Present your ideas
Also, some recommendations on Managing - your team, your client, and yourself.
Profile Image for Chelsea.
274 reviews6 followers
November 30, 2020
Probably dated, but included decent introduction to MECE framework and use of qualitative interviews for building a mental corpus quickly. Also appreciated the push to start from a hypothesis rather than wandering around in your data.
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