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The Coaching Manual PDF eBook
Translated around the world, and recommended reading on many coaching programmes this
bestselling book is trusted globally as the definitive guide to coaching.
This carefully revised edition will guide you through the entire process from first meeting to when
coaching ends, with methods, tips and techniques that simply work. Understand and develop the core skills and beliefs of an effective coach Know how to ask insightful questions that deliver valuable answers Gain practical help to plan coaching assignments that accelerate and improve your results Adeptly handle the main barriers to great coaching Feel fully confident in your ability to coach in any situation
Whether you're new to coaching or already an experienced coach, you'll find clear guidance and
principles to help you coach more effectively and with greater impact.
To support you further The Coaching Manual has a range of free to download resources - templates,
tools and checklists - available now at www.starrconsulting.co.uk.
"Full of important information that all coaches just need to know! I would absolutely recommend this book to any coach, neophyte or experienced."
"Cherie Carter-Scott, Ph.D. MCC, Author of "If Life is a Game, These are the Rules, Transformational Life Coaching "and 15 other titles"
""
"The definitive resource for aspiring as well as seasoned coaches. No one has brought to life the nuts and bolts better than Julie Starr."
"Marshall Goldsmith, #1 New York Times bestselling author of "Triggers, Mojo and What Got You Here Won't Get You There
370 pages, Kindle Edition
First published October 17, 2002
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Displaying 1 - 30 of 41 reviews
April 16, 2018
A very thourough and interesting book on coaching. Took me forever to read because I wanted to take notes on everything and really pay attention. It was also a slow read due to the tendency to overexplain, for example, on page 207:
"In face-to-face situations, coaching generally takes place in a room of some sort."
You don't say!
But ultimately, the thouroughness was good and I have a much better grasp on what coaching means now, and I feel equipped to explore further whether it's something I'd enjoy.
"In face-to-face situations, coaching generally takes place in a room of some sort."
You don't say!
But ultimately, the thouroughness was good and I have a much better grasp on what coaching means now, and I feel equipped to explore further whether it's something I'd enjoy.
June 3, 2021
Excellent companion to my coaching journey
Reading this while studying for my level 3 qualification, I was pleasantly surprised to find the book easy to read, with useful diagrams and tables to support the clear and concise text. Julie Starr’s use of toolkit, and greyed boxes of activities and ‘in a nutshell’ summaries are excellent ways to reinforce the key learning.
Would recommend for anyone thinking of becoming a coach in some form of professional or personal sphere.
Reading this while studying for my level 3 qualification, I was pleasantly surprised to find the book easy to read, with useful diagrams and tables to support the clear and concise text. Julie Starr’s use of toolkit, and greyed boxes of activities and ‘in a nutshell’ summaries are excellent ways to reinforce the key learning.
Would recommend for anyone thinking of becoming a coach in some form of professional or personal sphere.
January 6, 2014
This offers a clear and well structured guide to the coaching process. It starts off explaining the need for directive coaching and the value of Incisive Questions. It includes a number of frameworks and structures to help you think about the coaching process.
I came away with a good view of how to set up a session and a coaching programme. I did find it a little dry and a lot less inspiring than other books I have read in the field (e.g. Nancy Kine's Time to Think) but a reliable primer nonetheless.
I came away with a good view of how to set up a session and a coaching programme. I did find it a little dry and a lot less inspiring than other books I have read in the field (e.g. Nancy Kine's Time to Think) but a reliable primer nonetheless.
March 26, 2021
Brilliant insight into the fundamentals of coaching, particularly aimed at those starting their coaching journey. Lots of repetition through diagrams was helpful in ingraining the information and I found the reflection activities particularly useful. One thing I would’ve loved to see more of would’ve been more storytelling to bring the concepts to life - there were some examples but it would’ve been great to have followed one coachee through the entire book for example, to give a real insight into how the concepts support coaching discussions.
May 26, 2021
The coaching manual explains "the glue" in coaching. Since there's a lot of "glue" (the things that keep coaching together) and that "glue" can seem quite vague at first ("now I know all these techniques but how do they fit together?") I think this is an amazing book to pair with e.g. Coaching for Performance or any other "technique focused book".
It's a pretty good book on its own but best paired with one or more of the many technique and/or model focused coaching books out there.
It's a pretty good book on its own but best paired with one or more of the many technique and/or model focused coaching books out there.
August 13, 2022
Author uses simple language, many examples and is a good tool for the ones willing to apply coaching behavior practically in work or personal environments. I mostly liked formulation of questions and sections “pause and reflect” that perfectly help to recognize own behavior and come up with thoughts on how to proceed further in various situations.
April 11, 2026
Having been asked to mentor/coach/do something with juniors at my work, this book was exactly what I needed. It's not about being "the guru" who knows all the answers or bossing people around, setting arbitrary goals and making more work for everyone. Instead it's all about developing listening skills and awareness. The book promotes a non-directive style of coaching which is more about helping the coachee to find their own solutions. This is done through a lot of listening and asking "powerful" questions. The book takes the reader through a set of skills to develop in order to become an effective coach in this style. Apart from telling the theory, there are many example conversations with analysis so you can get an idea of how it works in practice. There are many self-reflection exercises that help you to work on your own listening skills and emotional maturity.
I recommend getting a print or ebook version rather than the audiobook (or maybe as well as). I've listened to the audiobook which was great but meant I didn't sit down with the exercises and engage with them. But this is the kind of book you will come back to multiple times as you encounter different scenarios in your practice.
I've gained a lot of confidence from reading this so if you're also finding yourself being asked to help newer employees in their career, then this is a great resource.
I recommend getting a print or ebook version rather than the audiobook (or maybe as well as). I've listened to the audiobook which was great but meant I didn't sit down with the exercises and engage with them. But this is the kind of book you will come back to multiple times as you encounter different scenarios in your practice.
I've gained a lot of confidence from reading this so if you're also finding yourself being asked to help newer employees in their career, then this is a great resource.
January 26, 2023
This was a good one to pick up after reading Whitmore, something I felt that was missing from that book that Julie covers quite well is the barriers presented by our ego to effective coaching, particularly the need to "fix it" or find a perfect solution for our client. I also found the definition of directive vs non-directive coaching useful and coupled with the Star model and coaching path, this book presents a pretty clear methodology for approaching a coaching assignment. I need to go back and review the comprehensive free resources in chapter 10, but they'll become more relevant before and after a coaching session.
May 19, 2025
Honestly,
My concentration for books isnt that great. Ive build up reading more over time. Its such a highly reviewed book but i just found it could of been narrowed down abit. As a coach it may be that alot of it ive already picked up over time but it was more of use towards the end part of the book. I dont know might be it wasnt what i was looking for
My concentration for books isnt that great. Ive build up reading more over time. Its such a highly reviewed book but i just found it could of been narrowed down abit. As a coach it may be that alot of it ive already picked up over time but it was more of use towards the end part of the book. I dont know might be it wasnt what i was looking for
October 29, 2017
A good generic introduction to and explanation of coaching for the uninitiated. The inclusion of the exercises was helpful to make the reader think about how they might take their own coaching activities forward.
November 10, 2020
An epic guide for coaches. Really useful to help you through the process of how to go about a coaching conversation, how to structure sessions, the principles and skills needed for coaching and so much more.
October 23, 2024
I read this book as a part of my Coaching and Counselling course. It is really like a step-by-step manual. It sometimes states things that are too obvious, but regardless, it was an easy read and it covers all the basics.
May 14, 2020
I can't stress enough how much this is an absolute must-read when working in the coaching field.
July 13, 2020
If you want to read a really comprehensive approach to coaching then this is the book to read. It’s excellent.
April 5, 2021
The exercises that the book provides are very reflective and definitely found this book to move me forward in my coaching career and people skills.
May 8, 2021
Great introduction to the art of coaching. Very clear, useful guidance and lots of practical tips and advice.
August 10, 2021
Everything you need to know about coaching.
October 17, 2021
A useful collection of coaching skills and scenarios to use them in. Lots of free tools on Julie's website which are highlighted at the end of important sections.
February 24, 2022
A very good book on leadership and individual coaching that can be applied immediately.
September 24, 2022
Excellent for those entering the field. Could be a text book. Great sections on many crucial aspects.
March 18, 2023
Some parts where useful, but overall too long, heavy to read and sometimes too generic!
December 27, 2023
Really useful step by step guide to coaching with downloadable resources
May 15, 2025
2.5 stars. Good information but book is too wordy overall and repetitive. Skipped some sections.
November 30, 2025
arguably the best starting point for your own coaching journey..
October 10, 2020
Coaching manual
Very well written and gets to the point. I really enjoyed reading how the author shows coaching has to be authentic with your values and what kind of coach you would like to be. A great coaching book to read for any one who's thinking of becoming one or is in the field
Very well written and gets to the point. I really enjoyed reading how the author shows coaching has to be authentic with your values and what kind of coach you would like to be. A great coaching book to read for any one who's thinking of becoming one or is in the field
July 17, 2019
If Prosperous Coach (another terrific book about coaching as connecting with one person at a time) is more of a motivational talk than this one is a down-to-earth manual on the craft of coaching.
I loved the attitude in the book – Ms. Starr clearly cares a great deal both about novice coaches and the profession in general – and the exercises, especially for developing deep listening. I also liked fictional examples of stories with clients and those gave the material another dimension.
It is well-structured and the language is clear and concise but not dry.
Along with PCoach mentioned above this is the best book on coaching I've found so far.
I loved the attitude in the book – Ms. Starr clearly cares a great deal both about novice coaches and the profession in general – and the exercises, especially for developing deep listening. I also liked fictional examples of stories with clients and those gave the material another dimension.
It is well-structured and the language is clear and concise but not dry.
Along with PCoach mentioned above this is the best book on coaching I've found so far.
December 7, 2012
Despite the repetition of some lame cliches that seem to thrive in self development books such as this (for the last time: we DON'T only use 10% of our brain capacity, because no one really knows what the full potential of our brain is, neither is there a standard scientific measure for this 'potential') this is a mighty fine book and probably the best possible introduction to coaching. The author speaks with authority and experience and gives countless practical examples in an easy to understand and empowering language. Highly recommended to anyone interested in this topic.
December 22, 2023
Definitive guide for any coach....
Excellent resource for the collaborative coach method
Many conversation examples between coaches and coachees
Key principles of coaching are explained and what coaching is not
Great coach skills are explained in detail
Excellent summary of the book's key points is given in chapter 10 and also good summary points at the end of each chapter.
I also found the coach toolkit at the end of the book to be very useful with documents which are downloadable from the authors website.
Overall a very definitive guide to collaborative coaching.
Excellent resource for the collaborative coach method
Many conversation examples between coaches and coachees
Key principles of coaching are explained and what coaching is not
Great coach skills are explained in detail
Excellent summary of the book's key points is given in chapter 10 and also good summary points at the end of each chapter.
I also found the coach toolkit at the end of the book to be very useful with documents which are downloadable from the authors website.
Overall a very definitive guide to collaborative coaching.
August 8, 2016
Clear and very accessible book about coaching. It surely can be of interest to people both new and experienced with coaching as it covers the basics and also goes in some depth into skills coach needs, structure of coaching session and assignment, and work with EI (called emotional maturity in the book).
As for some of the check-lists and questions in the book, I definitely plan to return to them from time to time.
As for some of the check-lists and questions in the book, I definitely plan to return to them from time to time.
Displaying 1 - 30 of 41 reviews
























