Shame is unavoidable, but whether it is ‘necessary’ is less clear. The book includes a lot of interesting material but it does not always press the hard questions.
The author distinguishes between a ‘guilt’ which is a private failure with regard to personal standards, and a ‘shame’ which is a public failure to meet community standards. Is one notion ‘better’ than the other? That is not addressed. Instead we hear about an East (shame) West (guilt) split, and a historical evolution from shame to guilt in individualistic societies. For example, ‘Guilt’ does not appear in the Old Testament and Shakespeare uses the word 33 times, whilst he uses ‘shame’ 344 times.
Yet the development of (individualistic) human rights, and the occurrence of collectivised atrocities against populations, raises interesting questions about the ethics of collectivised concepts like ‘shame.’ But those questions are not pursued.
Instead, there are a significant number of anecdotes which show that consumer shaming can be useful, but it is ultimately not enough without government action. For example, dolphin-safe tuna saved a few dolphins, but many people continued to buy dolphin-unsafe tuna. And the ozone layer was not saved by (some) consumers refusing to buy products with CFC. It was saved by international treaties.
We hear that ‘shaming’ seems to have a well developed evolutionary role in societies as diverse as indigenous tribes to Californian cafes. Generally, around 2/3 of gossip is about other people, with around 90% of it being negative shaming. So shaming has a degree of practical unavoidability.
But shame also has a limited effectiveness. It has raised (missing) taxes in California, and it has reduced traffic offences in Bogota, but each of these ‘wins’ are examples of reducing a problem, rather than solving it.
The limited effectiveness of shame is a problem, yet it is the core strategy for international politics, as there is often no other way of enforcing a standard. For example Amnesty International ‘shamed’ the US into ending the execution of Juveniles in 2005.
The book explores examples of how ‘shame’ is misused to bully people (ie internet trolling). But it doesn’t press the issue of how shame (and/or guilt) creates false and misleading standards for people, as perhaps in cases of body shaming.
What was missing from the book was an evaluation, or judgement, of the issues. Should people engage in ‘shaming’ gossip, or is that an undesirable behaviour that they should try to change? Should governments ‘shame’ their poplations? Should international politics be waged through shaming, or should the world try to do it differently (with trade embargos, etc)?
Overall, the book is accessible and readable, and it contains interesting information. But it became a repetitive catalogue of examples, rather than carefully martialled case studies, driving an argument towards a conclusion.