The heartwrenching story of a family who did the best they knew to help their son, who battles with paranoid schizophrenia. No specialized mental health crisis response was available in the evening when they picked up their son, no supported community living person was looking after him that they could determine. At their own peril, they took him back under their wings only to have him shoot the town hero in an effort to stop the voices in his head, and they narrowly escaped an even greater tragedy as Mark confesses toward the end. Joan has done her best to make sense of the non-sequitor of severe mental illness and offers a call to action, of the absolute exegiency to act with deep care for dispatchers, health care workers, politicians and others in a position to make a difference. She also connects those coping with mental illness to resources available to help. Suggested afterword: Changes in Iowa's mental health care system since the writing.