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What do Google, Snapchat, Tinder, Amazon, and Uber have in common, besides soaring market share? They're platforms - a new business model that has quietly become the only game in town, creating vast fortunes for its founders while dominating everyone's daily life. A platform, by definition, creates value by facilitating an exchange between two or more interdependent groups. So, rather that making things, they simply connect people.
The Internet today is awash in platforms - Facebook is responsible for nearly 25 percent of total Web visits, and the Google platform crash in 2013 took about 40 percent of Internet traffic with it. Representing the ten most trafficked sites in the U.S., platforms are also prominent over the globe; in China, they hold the top eight spots in web traffic rankings.
The advent of mobile computing and its ubiquitous connectivity have forever altered how we interact with each other, melding the digital and physical worlds and blurring distinctions between "offline" and "online." These platform giants are expanding their influence from the digital world to the whole economy. Yet, few people truly grasp the radical structural shifts of the last ten years. In Modern Monopolies, Alex Moazed and Nicholas L. Johnson tell the definitive story of what has changed, what it means for businesses today, and how managers, entrepreneurs, and business owners can adapt and thrive in this new era.
274 pages, Kindle Edition
First published May 31, 2016
In the internet era, most software companies have a zero marginal cost of distribution. But platforms have a zero marginal cost of creation, too (the network handles the production).The second half of the book is dedicated to describing the characteristics of a platform - how to build one, how to grow one, and how not to screw things up. It’s mostly good stuff, though the authors are overly reliant on soon-to-be-irrelevant case studies, and start getting cute with things like "the five steps to expand your network, all of which start with the letter C." It’s less intellectually engaging, but still pretty informative.
Networks are harder to duplicate than "features". This means platform companies are better protected against competitors than traditional software companies.
The bigger a network is, the more valuable it is to be a part of it. This means that platform competition exhibits a "winner takes all" dynamic. A platform company is a "natural monopoly."
This is a very different kind of monopoly than we’re used to, though: "today’s platforms are dominant because users choose them, not because they were able to buy up all available sources of supply." (101) They are "monopolies of the willing." (102)
Platforms monopolies are nonetheless very much subject to competition: "a platform that dominates one industry is still very vulnerable to attack from platforms that have similar user bases." (105) Think of Google moving in on Amazon’s eBook monopoly.
A platform becomes more valuable the bigger it gets, but it’s often not ‘till it’s REALLY fucking big that you can start to monetize: "there’s often little point in building a small platform business." (93) This means picking the right market is key.On the whole, I really enjoyed the "Modern Monopolies," in large part because it’s personally relevant. Working at a Silicon Valley startup targeting finance (one of the sectors "Modern Monopolies" calls out as ripe for platform innovation), I think and talk about this stuff a lot (insert shameless plug for Addepar here). If you can relate, you should absolutely pick this book up. If not, it’s probably still worth a read. The internet has changed the way companies do business, and platforms are here to stay. If you’re at all interested in business or economics, "Modern Monopolies" will give you a new lens through which to view the changing world around you.
You’ll likely need to subsidize network growth before you reach critical mass. Think Uber subsidizing drivers while they wait for riders or Quora creating its own initial content.
The most important part of designing a platform is defining and streamlining a singular "core transaction," the "set of actions consumers and producers must complete in order to exchange value." (112) You need to make it as easy as possible for network participants to exchange value.
Be very deliberate about how you grow your network and who you let in: "once your network has established an identity, reshaping it can be very difficult." (177) Network growth is "path dependent": future growth depends on how you arrived at the present.