Compelling dialog and some fiendishly inventive visuals sadly can't overcome a lack of focus and a rather predictable plot, combined with the perhaps unwise decision to make this a sequel, and not a reboot, of the original two Hellraiser movies. Clive Barker has a great imagination, but unlike the very first Hellraiser - a movie I appreciate as much for its simplicity as its depth - there's no core to this story, no central motif or theme.
It's not much help that both the protagonist and antagonist seem equally morally justified, with Pinhead acting as less of a villain and more of a tragic figure. Which isn't a terrible approach, but I was never shocked or scared by the Cenobites' appearances - in some of the latter Hellraiser material (as awful as they could be), Pinhead's rediscovery of his humanity usually meant another, worse Cenobite would take his place as their leader - there was always, I felt, a monstrous presence lurking over the proceedings. I don't get that here, and that damages the sense that there's much of anything at stake. If Pinhead isn't the villain, and Kirsty isn't the villain, then who is? Does Hellraiser not have its roots, somewhat, in creature features, in monster movies? Are the Cenobites not beyond humanity - a force to reckon with? I suppose not.
Hellraiser might just have reached, like many horror franchises with lead figures, a tipping point in which the character is so recognizable, so emblematic, that he/it becomes inherently likeable. Be it Godzilla, or Freddy Krueger, or Jason, these characters endear themselves to us because they are akin to mascots. A good series, though, will ignore this, if it has to - Godzilla has shifted between being a hero and being a proper monster, Freddy dipped in and out of just being a zany goofball, and even Jason has become somewhat sympathetic between installments. Sometimes it has worked, sometimes it's come off as outright ridiculous. The question is - does it work for Pinhead?
...it could. I think the fiction could embrace Pinhead as audiences have, definitely. But, sadly, I don't think it works here - and I'm left yearning for a character I can actually hate and fear.