With this book you will transform the way you interact with people and fundamentally improve your ability to motivate them. The techniques you will learn in The Debt will help you in every aspect of your life, especially in the stressful field of deb collection.
Author Bill Arnold has used three techniques in his businesses to collect hundreds of dollars in past-due accounts. Just as important, thousands of readers have used these techniques to improve their work-life balance.
This book is written as a how-to guide for professional collectors, call center workers or any business faced with collecting accounts--from mom and pop storefronts to multinational corporations.