Having been a user of ERP/MRPII systems for almost 20 years before moving into consultancy, Sam was disappointed by the lack of practical advice available to ensure their success. Most books either stick to theory or are primarily marketing tools for large consultancies. This book, then, is filled from cover to cover with experience gleaned from over one hundred successful implementations. It answers questions like, “Why is your implementation team a major threat to success?”: “Why should your Master Production Schedule not always be at finished item level?”: “How much safety stock should you have, and at what level of the bill of material?”, and “Why should you not worry about accurate purchasing lead times?”. The advice given covers everything from system selection through to ensuring that the chosen system continues to be valuable and relevant to your company long after go-live. Read this book, particularly the section on “What goes wrong?”, and you will know more than most consultants.
From an IT Manager who just managed through a four plus year ERP implementation I can vouch for this as an outstanding book I wish would have found 5 years ago. I felt often reading this book that the author had been spying on our project as we struggled with the politics of motivating all the parties to deliver on the project while struggling to maintain scope and managing the vendor. Great insight on what to expect from an ERP system and that is not a cure all system that can make up for deficiencies in process.