The Information Paradox: Realizing the Business Benefits of Information Technology

by John Thorp, DMR Center for Strategic Leadership, DMR's Center for Strategic Leadership Staff

As corporations invest more and more in cutting-edge computer telecommunications technology, figuring out how these investments impact the bottom line is increasingly problematic. While CIO's and other strategic leaders eagerly sign up for newer and jazzier systems, it has become the job of line managers to figure out how to manage these high-tech toys--and to measure whether or not they are effective. The paradox lies in this very without tools to measure results, how can we effectively implement new technology? "Information technology," after all, is about providing new information. But these systems fail to provide the most crucial bit of information managers Is this technology paying off for my company?

273 pages, Hardcover

First published February 1, 1999

Reviews

[Dimitris Vorisis · Rating 5 out of 5]

How to organize an enterprise. From strategy to outcomes to resourcing to monitoring to adjusting.

[Gregory Q · Rating 1 out of 5]

Bollocks.

[Bernd]

Even though 13 years since original publication this book contains many still relevant concepts & thoughts about business operations and the role information & technology plays in it.