*surfaces just long enough to squeal with delight over HOW AMAZING this book is*
Okay, but really y'all, this is a little embarrassing- I have 115 highlights in this book. And I can testify that a large majority of them are page-long highlights. I'm not even going to make them public because I feel like I'd probably be just allowing people to read the book for free. (And this book is actually worth so much more than I paid for it, even at full price).
This is AMAZING stuff! So glad I read it. Already planning my re-read for next summer, because one of the things I want to do for work is to develop an employee handbook and her tips on leading teams are amaaaaaaaaaaazing! Can't wait. :D