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The Master Coach: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations
Today, coaching is recognized to be one of the most effective human resource development processes available, and it is becoming increasingly popular in organizations of all sizes. Faced with historically low levels of employee engagement (as little as 13% according to Gallup’s latest survey), business leaders see coaching as key to unlocking the human talent, creativity, and innovation that is hiding in plain sight in their workplaces. And rather than bring in external coaches for this purpose, they want to integrate coaching into their company culture—a 2015 study by the International Coaching Federation (ICF) and the Human Capital Institute (HCI) found that 81% of organizations surveyed planned to train managers/leaders in coaching skills.
The Master Coach is written for these leaders, and is perfectly positioned to become the definitive book on the topic. Drawing on the wealth of experience that has made Gregg Thompson and Bluepoint Leadership Development the choice of numerous Fortune 100 companies, it illuminates the essence of what it takes to be a great coach. The Master Coach will appeal to leaders at all organization levels, showing them how to make a significant shift in their attitudes, values and behaviors and become more coach-like in all of their daily interactions and conversations.
The Master Coach is based on the simple but profound 3Cs Coaching Model. This proven approach asserts that to master the art of coaching one must have an exemplary Character that invites the trust of others, be able to form rapid Connections with others at deeply personal level, and have the ability to initiate and guide intense, attitude-changing Conversations. At every step, Thompson reminds readers that coaching is not merely about what the coach says or does; it is about who he or she is.
The Master Coach is written for these leaders, and is perfectly positioned to become the definitive book on the topic. Drawing on the wealth of experience that has made Gregg Thompson and Bluepoint Leadership Development the choice of numerous Fortune 100 companies, it illuminates the essence of what it takes to be a great coach. The Master Coach will appeal to leaders at all organization levels, showing them how to make a significant shift in their attitudes, values and behaviors and become more coach-like in all of their daily interactions and conversations.
The Master Coach is based on the simple but profound 3Cs Coaching Model. This proven approach asserts that to master the art of coaching one must have an exemplary Character that invites the trust of others, be able to form rapid Connections with others at deeply personal level, and have the ability to initiate and guide intense, attitude-changing Conversations. At every step, Thompson reminds readers that coaching is not merely about what the coach says or does; it is about who he or she is.
224 pages, Hardcover
Published April 4, 2017
56 people are currently reading
342 people want to read
About the author
Gregg Thompson
11 books9 followersGregg Thompson is a keynote speaker, author and executive leadership coach.
As a much-in-demand speaker, Gregg leads his audiences on interactive, highly-engaging learning journeys that are both educational and entertaining. He dares audiences to abandon many of their closest-held beliefs about leadership and to explore new ways of seeing, relating to and influencing others. He confronts audiences with their own biases, judgments and attitudes, and challenges them to replace these with fresh new perspectives and practices. He vividly demonstrates how leaders can make a major shift in their personal impact and use their natural strengths to master the art of leadership. Gregg is the author of The Master Coach written for leaders who understand the impact of coaching on performance and career acceleration. The book is an invitation to all leaders who want to make a significant shift in their attitudes, values and behaviors and become more coach-like in all of their daily interactions and conversations. The Master Coach forms the basis for the Leader As Coach workshop, which is used to equip thousands of leaders around the world with potent, immediately-usable coaching skills.
Gregg is President of Bluepoint Leadership Development, one of the finest leadership training and coaching companies in the world today. He personally coaches many of the most successful executives in the Fortune 100 companies and has worked in 40 countries in nearly every major industry. He has a passion for coaching and leadership that is unmatched, and his multimedia Keynote Workshops are guaranteed to be provocative, inspiring and memorable.
Gregg also has extensive business leadership experience having held senior executive roles in energy, environmental engineering, software development, technology and construction industries. He holds a Master of Science degree in Organization Development from Pepperdine University and a diploma in Technical Management from the British Columbia Institute of Technology.
As a much-in-demand speaker, Gregg leads his audiences on interactive, highly-engaging learning journeys that are both educational and entertaining. He dares audiences to abandon many of their closest-held beliefs about leadership and to explore new ways of seeing, relating to and influencing others. He confronts audiences with their own biases, judgments and attitudes, and challenges them to replace these with fresh new perspectives and practices. He vividly demonstrates how leaders can make a major shift in their personal impact and use their natural strengths to master the art of leadership. Gregg is the author of The Master Coach written for leaders who understand the impact of coaching on performance and career acceleration. The book is an invitation to all leaders who want to make a significant shift in their attitudes, values and behaviors and become more coach-like in all of their daily interactions and conversations. The Master Coach forms the basis for the Leader As Coach workshop, which is used to equip thousands of leaders around the world with potent, immediately-usable coaching skills.
Gregg is President of Bluepoint Leadership Development, one of the finest leadership training and coaching companies in the world today. He personally coaches many of the most successful executives in the Fortune 100 companies and has worked in 40 countries in nearly every major industry. He has a passion for coaching and leadership that is unmatched, and his multimedia Keynote Workshops are guaranteed to be provocative, inspiring and memorable.
Gregg also has extensive business leadership experience having held senior executive roles in energy, environmental engineering, software development, technology and construction industries. He holds a Master of Science degree in Organization Development from Pepperdine University and a diploma in Technical Management from the British Columbia Institute of Technology.
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Displaying 1 - 20 of 20 reviews
May 15, 2021
One of the better books on coaching I’ve read as it’s situated in the idea of “values based” coaching. A few quibbles/ it’s hard to find a good descriptor for the person receiving coaching but I found “the talent” to sound a bit off.
And despite warning against scripted questions all through the book ends with 60 scripted questions!!!
And despite warning against scripted questions all through the book ends with 60 scripted questions!!!
January 21, 2022
Might be the best book I've read all year! Truly extraordinary, I felt like I needed to bookmark every few sentences in the Audible version I listened to.
I ended up buying a hard copy as well so I think that pretty much says how much I valued the book.
One quibble, the narration wasn't the best I've ever experienced but fairly easy to ignore the flaws, probably would have been better with the author himself.
I ended up buying a hard copy as well so I think that pretty much says how much I valued the book.
One quibble, the narration wasn't the best I've ever experienced but fairly easy to ignore the flaws, probably would have been better with the author himself.
March 18, 2021
Thêm một cuốn sách mới về chủ đề Coaching (huấn luyện, khai vấn) được Saigon Books giới thiệu vào tháng 02/2021. Cuốn sách được viết bởi Gregg Thompson, một chuyên gia khai vấn doanh nghiệp, đồng thời là chủ tịch Bluepoint Leadership Development, công ty hàng đầu về chương trình đào tạo cho các chuyên gia khai vấn.
Sách có cấu trúc khá mạch lạc, chia làm 2 phần. Phần 1 nói về nền tảng khai vấn, phần 2 (cũng là phần trọng tâm) chia sẻ mô hình khai vấn với 3 khía cạnh: Phẩm chất, kết nối, đối thoại. Ở mỗi khía cạnh, tác giả đều phân tích các yếu tố quan trọng giúp bạn trở thành một nhà khai vấn tài ba.
Cá nhân tôi thấy tác giả đi nhiều về lý thuyết, nhưng lại không đi sâu, và có không ít lý thuyết trong đó khá phổ biến mà bất kỳ sách nào về Coaching cũng ít nhiều đề cập như sự chân thành, tôn trọng, thấu cảm... Đặc biệt trong khoảng 9 chương đầu tiên (tức nửa đầu cuốn sách), cách viết của Gregg Thompson rất dễ làm người đọc cảm thấy đơn điệu và nhàm chán.
Càng về những chương sau, tác giả chú ý nhiều hơn vào tính ứng dụng và lồng ghép thêm câu chuyện thực tế, điều đó phần nào kéo tinh thần người đọc trở lại. Đỉnh điểm có lẽ nằm ở chương cuối cùng với bộ 3 công cụ khai vấn mạnh mẽ được tác giả chia sẻ cực kỳ hào phóng: 60 câu hỏi quan trọng, 12 kim chỉ nam và 10 cách thúc đẩy cuộc trò chuyện. Một bộ công cụ tuyệt vời cho các Coach ứng dụng, nhưng đáng ra nó có thể hiệu quả hơn rất nhiều nếu tác giả có thêm những phân tích, ví dụ cụ thể cho từng trường hợp sử dụng, thay vì chỉ liệt kê. Một lần nữa, sự hời hợt lại làm giảm đi giá trị vốn phải có của tác phẩm, và khiến người đọc gặp khó khăn trong việc nắm bắt cũng như áp dụng kiến thức vào thực tiễn.
Về khía cạnh dịch thuật, nhóm dịch giả Saigon Books đã rất cố gắng truyền tải nội dung, tinh thần cuốn sách một cách trọn vẹn, dễ hiểu nhất, nhưng có vẻ văn phong của Gregg Thompson khá “khó nhằn”, dẫn tới nhiều phần dịch bị tối nghĩa, theo tôi một số thuật ngữ nên giữ nguyên gốc tiếng Anh, thay vì cố bản địa hóa chỉ càng thêm khó hiểu.
Tóm lại, đây là một cuốn sách hay, nhưng không phải một cuốn sách dễ đọc - hiểu - áp dụng. Cuốn sách làm tốt việc định nghĩa chân dung và tư duy người Coach, hơn là dạy cách Coach như thế nào. Cuốn sách hợp với các nhà quản lý muốn đưa Coach vào doanh nghiệp mình, và hợp với những người có cùng “gu” khai vấn với tác giả như ông viết ở trang cuối: “Có nhiều phong cách khai vấn hiệu quả, tôi thì thiên về phong cách thách thức, đối đầu”.
~ Tùng Tinh Tấn ~
* Bạn có thể xem thêm các bài viết khác của tôi tại đây: https://tungtinhtan.wordpress.com/202...
Sách có cấu trúc khá mạch lạc, chia làm 2 phần. Phần 1 nói về nền tảng khai vấn, phần 2 (cũng là phần trọng tâm) chia sẻ mô hình khai vấn với 3 khía cạnh: Phẩm chất, kết nối, đối thoại. Ở mỗi khía cạnh, tác giả đều phân tích các yếu tố quan trọng giúp bạn trở thành một nhà khai vấn tài ba.
Cá nhân tôi thấy tác giả đi nhiều về lý thuyết, nhưng lại không đi sâu, và có không ít lý thuyết trong đó khá phổ biến mà bất kỳ sách nào về Coaching cũng ít nhiều đề cập như sự chân thành, tôn trọng, thấu cảm... Đặc biệt trong khoảng 9 chương đầu tiên (tức nửa đầu cuốn sách), cách viết của Gregg Thompson rất dễ làm người đọc cảm thấy đơn điệu và nhàm chán.
Càng về những chương sau, tác giả chú ý nhiều hơn vào tính ứng dụng và lồng ghép thêm câu chuyện thực tế, điều đó phần nào kéo tinh thần người đọc trở lại. Đỉnh điểm có lẽ nằm ở chương cuối cùng với bộ 3 công cụ khai vấn mạnh mẽ được tác giả chia sẻ cực kỳ hào phóng: 60 câu hỏi quan trọng, 12 kim chỉ nam và 10 cách thúc đẩy cuộc trò chuyện. Một bộ công cụ tuyệt vời cho các Coach ứng dụng, nhưng đáng ra nó có thể hiệu quả hơn rất nhiều nếu tác giả có thêm những phân tích, ví dụ cụ thể cho từng trường hợp sử dụng, thay vì chỉ liệt kê. Một lần nữa, sự hời hợt lại làm giảm đi giá trị vốn phải có của tác phẩm, và khiến người đọc gặp khó khăn trong việc nắm bắt cũng như áp dụng kiến thức vào thực tiễn.
Về khía cạnh dịch thuật, nhóm dịch giả Saigon Books đã rất cố gắng truyền tải nội dung, tinh thần cuốn sách một cách trọn vẹn, dễ hiểu nhất, nhưng có vẻ văn phong của Gregg Thompson khá “khó nhằn”, dẫn tới nhiều phần dịch bị tối nghĩa, theo tôi một số thuật ngữ nên giữ nguyên gốc tiếng Anh, thay vì cố bản địa hóa chỉ càng thêm khó hiểu.
Tóm lại, đây là một cuốn sách hay, nhưng không phải một cuốn sách dễ đọc - hiểu - áp dụng. Cuốn sách làm tốt việc định nghĩa chân dung và tư duy người Coach, hơn là dạy cách Coach như thế nào. Cuốn sách hợp với các nhà quản lý muốn đưa Coach vào doanh nghiệp mình, và hợp với những người có cùng “gu” khai vấn với tác giả như ông viết ở trang cuối: “Có nhiều phong cách khai vấn hiệu quả, tôi thì thiên về phong cách thách thức, đối đầu”.
~ Tùng Tinh Tấn ~
* Bạn có thể xem thêm các bài viết khác của tôi tại đây: https://tungtinhtan.wordpress.com/202...
June 21, 2022
This is one of the books that significantly improved my thought process about how I should approach coaching capabilities.
Apart from applying my coaching skills at work, I used to coach people in the sport of running as a side-hustle and I used to look to thought processes about how I should coach folks on the ground.
The beauty of this book is that it makes you think deeper about your own capabilities in coaching, understanding yourself more and offers perspectives that you can work on further to become a better mindful coach.
In a nutshell, this book would not only make you a good coach in others' view but it would transform you as a better individual as well before you become a better coach.
Apart from applying my coaching skills at work, I used to coach people in the sport of running as a side-hustle and I used to look to thought processes about how I should coach folks on the ground.
The beauty of this book is that it makes you think deeper about your own capabilities in coaching, understanding yourself more and offers perspectives that you can work on further to become a better mindful coach.
In a nutshell, this book would not only make you a good coach in others' view but it would transform you as a better individual as well before you become a better coach.
July 5, 2019
The Master Coach is a solid read on the best practices by an expert in Gregg Thompson. Much new information and old that id forgotten but appreciated the refresher. At times I did find the content dull in parts but maybe that has to do more with my behavioral style which is clearly opposite to Gregg's. But on the credit side it had some very powerful learning moments for me.My biggest take away is Gregg's Big 60 Questions. ( This take away is clearly the ROI for me. ) The second take away which I have now adopted is that you don't need support materiel, we all have already what we need to be a great coach.
December 1, 2019
Coaching only works when your client – the “Talent” – sets the agenda, wants you as a coach and wants to change.
- Character: Share and stay true to your values. Coaching without values is worthless.
- Connection: Identify, believe in and build on your clients’ potential and strengths.
- Conversation: Focus every word and thought on the client, not your own interests.
Embrace emotion in coaching. Manage yours, and help your clients manage theirs.
As a coach, don’t sympathize, teach, mentor, advise or offer therapy. Let clients find their own solutions and take responsibility for their own change.
- Character: Share and stay true to your values. Coaching without values is worthless.
- Connection: Identify, believe in and build on your clients’ potential and strengths.
- Conversation: Focus every word and thought on the client, not your own interests.
Embrace emotion in coaching. Manage yours, and help your clients manage theirs.
As a coach, don’t sympathize, teach, mentor, advise or offer therapy. Let clients find their own solutions and take responsibility for their own change.
This entire review has been hidden because of spoilers.
February 26, 2021
Khi đọc cuốn sách này, bạn sẽ nhận ra rằng mục đích của khai vấn không phải là để sửa chữa mọi người, mà là để giúp cuộc sống của mọi người trở nên tốt đẹp hơn. Muốn thành công với tư cách là người khai vấn, bạn phải tin tưởng vào khả năng và tiềm năng của khách hàng đồng thời tránh phán xét khách hàng. Cuốn sách sẽ giúp bạn học phương pháp Coach cụ thể để giúp Coachee đạt được tiềm năng của họ. Là Coach, bạn có sức mạnh tuyệt vời để giúp Coachee trở thành những phiên bản tốt nhất của họ. Đó là một điều vô cùng ý nghĩa.
August 2, 2021
Good? Yes. Great? Not sure.
Some useful questions and perspectives. Not clear on what to do with the information. The author suggests there is a level of intuition and naturalness for coaching and he doesn’t want to be overalls prescriptive. However, it seems like it’s more about his business model, give enough away in the book, but save the most important jewels for expensive trainings/other offerings.
Some useful questions and perspectives. Not clear on what to do with the information. The author suggests there is a level of intuition and naturalness for coaching and he doesn’t want to be overalls prescriptive. However, it seems like it’s more about his business model, give enough away in the book, but save the most important jewels for expensive trainings/other offerings.
September 17, 2021
This was interesting in that it really spent less time on what and how to coach and instead focused on who you need to be to be a “master coach”. All in all, a decent book for those thinking about getting into coaching.
November 27, 2023
It's a very good book. Though, at times, I'm not sure if some of it was going over my head, if it just wasn't being received well, the message just wasn't understood. There is some real gold mixed in and for that I'm grateful.
July 13, 2018
I feel like everything he said could be spun as good information or complete BS. He was very vague and semi-contradictory.
October 6, 2020
A good book for reflection on how you’re coaching.
February 23, 2021
This was less about how to coach and more about defining the Coach's role.
May 14, 2021
Not an easy book to listen to on audible. But, if you want a detailed guidebook to coaching as your getting immersed, it is a good book.
March 10, 2023
For anyone interested in values based coaching this is a well rounded and worthwhile book. A good balance of theory, practice and example. I will certainly return to this book as a reference guide.
January 4, 2024
Long read some good insights
January 16, 2021
Truly Masterful and Packed full of tools checklists and coaching questions. I found the content very useful It’s a pity the narrator was rather monotonous and lacked enthusiasm and energy which made listening a bit of a chore
April 3, 2025
Going to read it again, it's so good!
January 10, 2024
Great book that motivates and guides both aspiring and experienced coaches.
I like how the author expects coaches to live the “universal values” of “integrity, compassion, service, and honor.” Coaching without values has no purpose.
Demand that your clients live up to their potential, and hold them accountable for fulfilling that potential.
Don’t let your own limitations infect your clients. Don’t look for gratitude or praise from them.
As a professional coach, I already refrain from referring to my counterpart as “the coachee” and use “the client” instead. Using “the talent” seems a bridge too far for me, because I get Groundhog Day vibes: you know, “keep the talent happy.”
I like how the author expects coaches to live the “universal values” of “integrity, compassion, service, and honor.” Coaching without values has no purpose.
Demand that your clients live up to their potential, and hold them accountable for fulfilling that potential.
Don’t let your own limitations infect your clients. Don’t look for gratitude or praise from them.
As a professional coach, I already refrain from referring to my counterpart as “the coachee” and use “the client” instead. Using “the talent” seems a bridge too far for me, because I get Groundhog Day vibes: you know, “keep the talent happy.”
March 4, 2023
Worth reading again! Read it a second time I thought it gave me insights again, reminders about the coaching role and principles important to me.
Displaying 1 - 20 of 20 reviews