There are very few high capability countries that are developing in recent memory, and many that are getting less capable. International partners don't help by supporting isomorphic mimickry and premature load bearing. Four kinds of accountability support capacity: delegation, resources, information and motivation. Four questions help to define capability that is needed: is it transactions intensive? is it discretionary? is it providing a service (or obligation eg collecting taxes)? Is it based on known technology? five types of organizational capability are: policy-making/elite services, logistics, implementation intensive delivery of services, implementation-intensive imposition of obligations, and wicked hard. If answers to the four questions are yes, yes, no, no, these are the most challenging capabilities to build up (wicked hard), and vice versa.
Putting this all together, think of two problems: One getting to St Louis to LA in 2015, and the other same journey in 1804. The first is easy: make a plan, look at map or GPS, and go. The end is predictable. The second is totally different: no maps, many unknowns. That was the voyage of Louis and Clark. Most problems we face in developing countries need a mix of both strategies, but more of the latter. These involve doing things we do not understand, with many contextual unknowns, different interests, and multiple transactions that enhance risk. Facing these challenges will require addressing a range of motivational problems, allowing solutions to emerge from trial and error, and seeking authorization for teamwork with highly varied functional roles and skill sets. Taking such an adaptive approach will run up against standard donor operating procedures that require defining objectives and specifying results in detail at the outset of operations.
Last part of the book is a course in problem solving using these tools. Lots of good examples, although some are repeated word for word. Overall, essential reading to inform anyone wanting to make a difference in developing countries. A nice touch is the creative commons license, allowing free downloads of book.