Thoroughly grounded in an extensive body of international research and analysis, Managing Knowledge Work and Innovation demonstrates that knowledge work depends primarily on the behaviours, attitudes and motivations of those who undertake and manage it and not simply on the implementation of information systems technology.
For the 'first timer' user who is studying the domain of knowledge and innovation, there are so many new 'term' introduced. This will lead to the confusion about how we defined it, linked the concept and figured the whole picture. However, after finish all of the chapters, the last one summarises the idea and make everything clear. In conclusion, I do recommend it for the one who interested in learn about knowledge worker and innovation.
This book is a really good and through one really. It introduces the key concepts related with knowledge management, knowledge work and knowledge intensive firms. Additionally, it harmonizes effectively the american and eurepean way of thinking on knowledge knowledge work