This book contains transcripts of Mark Graban interviewing some leading Lean management voices such as Jim Womack, John Shook, Eric Ries, Steve Spear, and more (see the table of contents below). Each chapter contains a link to the original podcast page and a direct link to the MP3 file. Some devices may allow you to read and listen at the same time. Interviews Podcast #1 - Norman Bodek on Kaizen and Continuous Improvement Podcast #3: Jeffrey Liker Podcast #5: Jamie Flinchbaugh on Lean and Waste Podcast #9: David Mann on Creating a Lean Culture Podcast #19: Jim Womack, Machine That Changed the World, Revisited Podcast #31: David Meier, Toyota Talent Podcast #54: John Toussaint, MD, Lean Healthcare Podcast #56: John Shook, Managing to Learn Podcast #58: Steven J. Spear, The High-Velocity Edge Podcast #96: Pascal Dennis, The Remedy Podcast #115: Eric Ries on The Lean Startup Podcast #124: Paul O’Neill Podcast Interview on Patient Safety Podcast #126: Bob Lutz on “Car Guys vs. Bean Counters” Podcast #142: Eric Ries on Taiichi Ohno & The Lean Startup Podcast #153: Robert Maurer, Ph.D., Everyday Kaizen Podcast #216: Dan Jones, Lean Outside of Manufacturing Podcast #217: Alan Robinson, The Idea-Driven Organization Podcast # 225: John Toussaint, MD, “Management on the Mend” Podcast #226: Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare” Podcast #231: Dr. Eric Dickson, Starting with Lean at UMass Memorial Podcasts #256 and 259: Steve Bera, Reflections on NUMMI and #Lean Podcast #286: Dean Gruner, MD on ThedaCare’s #Lean Journey Podcast #290: Eric From #Lean to Lean Startup to The Startup Way
Mark Graban is a consultant, author, keynote speaker, and blogger in the world of “Lean Healthcare.” In June 2011, Mark joined the software company KaiNexus as their “Chief Improvement Officer,” to help further their mission of “making improvement easier” in healthcare organizations, while continuing his other consulting and speaking activities.
He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award and is being translated into seven languages. A 2nd revised edition was released in November, 2011. Mark has also co-authored a new book, titled “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements,” released in June 2012. He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.
Mark earned a BS in Industrial Engineering from Northwestern University as well as an MS in Mechanical Engineering and an MBA from the MIT Sloan Leaders for Global Operations Program (previously known as Leaders for Manufacturing). Mark has worked in automotive (General Motors), the PC industry (Dell), and industrial products (Honeywell). At Honeywell, Mark was certified as a “Lean Expert” (Lean Black Belt).
Since August 2005, Mark has worked exclusively in healthcare, where he has coached lean teams at client sites in North America and the United Kingdom, including medical laboratories, hospitals, and primary care clinics. From 2005 to 2009, Mark was a senior consultant with ValuMetrix Services, a division of Johnson & Johnson and he currently consults independently and in conjunction with the firm Lean Pathways.
Mark’s motivation is to apply Lean and Toyota Production System principles to improve quality of care and patient safety, to improve the customer/patient experience, to help the development of medical professionals and employees, and to help build strong organizations for the long term.
From June 2009 to June 2011, Mark was a Senior Fellow with the Lean Enterprise Institute, a not-for-profit educational organization that is a leading voice in the Lean world. Mark served as the LEI’s “Chief Engineer” for healthcare activities, including workshops, web & social media, and other publications. Mark also served as the Director of Communication & Technology for the Healthcare Value Network, a collaboration of healthcare organizations from across North America, a partnership between LEI and the ThedaCare Center for Healthcare Value. Mark continues as an LEI faculty member.
Mark is a popular speaker at conferences and private healthcare meetings. He has guest lectured at schools including MIT and Wharton and has served as a faculty member for the Institute for Healthcare Improvement. He has been quoted and interviewed in many publications, including Health Affairs and the New York Times.