Consulting Mastery: How the Best Make the Biggest Difference

by Keith Merron

This is not just another book telling consultants how to advise their clients on solving specific problems—increasing sales, finding the best IT system, reducing turnover, and so on. Consulting Mastery teaches consultants how to master the real challenge of working with effecting actual change. It examines how to help clients help themselves to achieve higher levels of performance.

Drawing on interviews with fourteen master consultants and ten executives in client organizations, Merron explores how consultants can profoundly impact the way organizations operate.

Whether you are a seasoned consultant or just starting out, Consulting Mastery will inspire you to adopt goals , strategies, and the mindset that will help you make a real difference in your work and in your client organizations.

Genres: Business

288 pages, Hardcover

First published January 1, 2005

Reviews

[Steve Goodyear · Rating 4 out of 5]

I liked the discussion and focus on having the customer own the process and the outcome. It's quite a bit different than the typical consulting engagement where the consultant owns the deliverable, but as I reflected on the examples and ideas, I can say I was most effective in the engagements with the customer bought into discovering the answers with my guidance, and I have been the least effective when I was merely delivering answers as an expert. There are some great principles and examples in this book for any type of consultant.