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Essentials of Business Communication

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textbook

484 pages, Loose Leaf

Published January 1, 2013

45 people are currently reading
712 people want to read

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5 stars
79 (31%)
4 stars
61 (24%)
3 stars
54 (21%)
2 stars
35 (13%)
1 star
22 (8%)
Displaying 1 - 18 of 18 reviews
Profile Image for James.
4,340 reviews
March 20, 2017
I learned quite a bit from this book about writing proper letters and other communication. I didn't want to keep it anymore so I donated it to the library.
Profile Image for Katje van Loon.
Author 6 books88 followers
April 26, 2018
Read it for school, so didn't do a cover-to-cover, just assigned chapters.

Did learn some stuff about business communication that I didn't know before, so it was useful in that regard.

However, the book was very "Hello, fellow kids." At one point it talked about how young people spend their time "twittering." Twittering. Not tweeting. Twittering.

Also, its advice regarding email newsletters should be taken with a heaping spoonful of salt.

Kind of seriously out of date in places. Hopefully the new edition coming out soon will update those bits for the next round of students about to spend way too much on textbooks. (Book buyback today gave me LESS THAN NINE DOLLARS for this tome that cost me something like $100 when I bought it so I'M A LITTLE BITTER.)
Profile Image for Westveil Books.
694 reviews61 followers
December 17, 2022
If you struggle with English grammar and/or never learned how to write a letter, this book is for you. If you, like me, are a 30-something mature student with life experience, this is a decent reference at best. It's long, it's dry, and it's mostly common sense and high school language skills. I barely cracked this book open, and when I did it was usually because our instructor wanted the assignment to look like "the example in Chapter X" or something, and then I'd spend far too much time figuring out WHICH example in that chapter she was referring to...
1 review
June 11, 2025
lengthy, dry, and sleep-inducing. the book told readers not to have those qualities but the book itself did. reading this book as compulsory course material felt like having to remember linkedin posts by heart and take tests on them.
Profile Image for Tracy.
578 reviews8 followers
November 26, 2018
Very repetitive, but would make a decent reference book.
Profile Image for Da Yal.
1 review
February 12, 2017
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This entire review has been hidden because of spoilers.
Profile Image for Serith.
263 reviews10 followers
February 5, 2016
This was a textbook for a college class and at first I was reluctant to read it because it did not seem necessary. However I was shocked at how much I learned and how it really improved my business writing and professionalism. You get all different types of advice that contradict each other from people, the internet, and other sources, etc - but it is this book’s content that has appealed to me the most. I’ve been living by its advice and find myself quoting it a lot.
Profile Image for Vonze.
425 reviews10 followers
August 13, 2013
I wasn't looking forward to this class because I figured most of it was common sense. However, there's some really good advice in this book. Especially the chapters on negative messages (dealing with upset customers) and persuasive messages (getting your boss and co-workers to back your ideas).
1 review
September 6, 2012
The textbook arrived within 5 days! It was quick and I personally thought it would take at least a week to come. I was very satisfied on the condition of the book.
Profile Image for Henry.
79 reviews5 followers
October 26, 2014
I thought it had good points yet the organization was messy and there was unnecessary fluff throughout the book.
1 review
September 22, 2015
Very very informative

Loved the way this book was written and organized. It is very helpful and easy to understand as you read.
Displaying 1 - 18 of 18 reviews

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