Let me preface this by saying I really liked the first few essays, even if I didn't wholly agree with them, and the final one, "The Hottest Place in Hell: The Crisis of Neutrality in Contemporary Librarianship" ended on a very strong note, but most of this review was written at the low point of several exceedingly academic essays in a row. Essays are presented in chronological order, with the first having been originally published in 1991 and the last from 2006/2007.
I'm left with a vague impression that at least some of these authors, when writing these articles, believe in their heart of hearts that if the library profession can erect an ivory enough tower, we'll finally have the right vantage point to really engage with everyday people on the ground! Scoff, librarians who think they're sooooo neutral and superior are just out of touch. Shyeah, get a load of us. We don't even have a set discourse about the hegemonies of corporate influence! We just need to get really, really academic about librarianship once and for all, and finally we'll be able to properly enmesh with the peasants, I mean working class, I mean the public, who are all just dying to hear what we have to say about information systems. Gosh, if only we had collectively dedicated ourselves to this 75 years ago, why -- I can't be sure, but I suspect unicorns would have manifested, the air would smell of roses everywhere, cold fusion would exist, and we'd have an engaged electorate shunning the influence of money from politics. (I'm riffing on a passage quoting Michael Baldwin's think piece for Library Journal, Oct. 2002; qtd in Sparanese) I can smell the vocational awe from here.
Look, I do get it, I really do. I'm not arguing with the overarching thesis of libraries not being as neutral (an impossible condition) as we pretend to be, and that maintaining neutrality means maintaining the status quo of oppressor over oppressed. Even at the turn of the century when these articles were written, they were seeing the writing on the wall with technological developments and a changing information society as a threat to a fossilized library system. Libraries will either matter to people and play a role in things they care about (I'm interpreting a little broadly here), or they'll go extinct. The move to digital library systems HAS meant the corporatization of the library, from how we select books to buy to how they're cataloged to how we [are allowed to make] digital content available to our users. “… there is arguably not a single task accomplished in our modern library systems which is not directly or indirectly dominated by external corporate decision making” (McDonald, p. 11). And fortunately, this conversation has persisted 20-25 years later.
But at the same time, I'm not sure they're hearing what they're actually saying. I'd love to put the authors on stage at a public library conference and have them repeat their suggestion that librarians are "isolated" "from the struggles of the working people" (Durrani and Smallwood, p. 121). There is a lot of privilege in who becomes a librarian; librarians are also themselves working class, some exceedingly so if we use that as a euphemism for 'not rich.'
“Acting as information critics, librarians could contribute to the demystification of knowledge organization systems by participating in the public sphere, ..." (Andersen, p. 104)
Librarians haven’t even been able to get the public to understand that not every library employee is a “librarian.”
Librarians should get out into mainstream discourse by writing magazine and news articles -- the "first" barrier to which is not the lack of interest from publishers (and related conversation about corporate media's role in upholding status quo) but the “need to develop a vocabulary, a discourse, that is not technical or managerial.” (Andersen, p. 104) (If that sounds reasonable to you, just wait! Far from decrying jargon per se, those terms as basically derogatory: "techno-administrative language to address technical and managerial problems" rather than high-minded #critlib theory. (Pawley, 2003))
And just for fun, one of the first and oldest pieces laments the privatization and digitization of GPO functionality: “Nowadays, if you don’t have ... a handy $2000 computer lying around…” (McDonald, p. 14).