The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution

by kenneth-cloke

"...conflicts are "crossroads" and catalysts for learning, evolution, growth and wisdom.

Paperback

Published January 1, 1869

Reviews

[Sasha · Rating 5 out of 5]

This is an important book, and an important thesis. Cloke comes from the world of mediation, but his analysis of the different dimensions of conflict applies to every conflict on every scale from minor interpersonal misunderstandings to world wars. The technique of unraveling maladaptive (sometimes entrenched) conflictual behaviours and thoughts back to their "last known good point" (as we would call it in my industry), at which the parties to conflict understand and support one another's motivations, then rebuilding a more adaptive set of responses to that point, is hugely powerful. It's also something I recognize deeply as a coder. This book is an inspiration to me.