Focuses on the only party in a conflict that we have any control ourselves Conflict is an interactive process--you cannot look at a person who makes life difficult for you without also looking at yourself. While blaming others may lead to short-term relief, it often escalates conflicts and produces long-term damage. And with conflict we must first understand the problem and then take responsibility by changing our own roles. Beyond Blame presents specific advice on conflicts in love, conflicts at work, and what to do when conflicts cannot be resolved.
Jeffrey A. Kottler is a professor, psychologist, author, consultant, workshop leader, keynote speaker, and social justice advocate who has spent the past 40 years working throughout the world to promote personal and professional development among professionals and marginalized groups. Jeffrey has worked as a teacher, counselor, therapist, and consultant in a variety of settings including a preschool, primary and secondary school, university, mental health center, crisis center, and corporate settings.
Very good book. I really enjoyed the examples of conversations gone bad along with alternatives of how things could have been more thoroughly communicated in a healthy and effective manner which helps both parties to grow and understand in a mature and fulfilling way.