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Conflict Resolution for the Helping Professions
When people think of conflict, they often think of fights, wars, arguments, hot tempers, and hurtful consequences. Conflict Resolution for the Helping Professions provides helping professionals with the theory, strategies, and skills they need to deal with conflict in a manner that is respectful, collaborative, and constructive. This text illustrates how helping professionals can incorporate evidence-based models of conflict resolution to work more effectively and enjoyably with clients, coworkers, supervisors, and others. Practitioners will learn how to respond effectively when others use power, positions, and competition. Whereas many conflict resolution texts focus on one method or approach to practice, this textbook provides practitioners with various models that they can incorporate in their roles as negotiators, counselors, mediators, facilitators, advocates, and peacebuilders.
Special features of this book
· Case illustrations that connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
· Role-play exercises that provide opportunities to link self-awareness.
· Step-by-step guides to implementing various approaches to negotiation, mediation, and advocacy.
· New and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
· Preparation tools that allow practitioners to assess conflict situations and determine the best strategies and approaches for managing conflict.
· Strategies for enhancing mindfulness, enabling practitioners to respond to conflict in a deliberate, kind, nonjudgmental, peaceful, assertive, and effective manner.
Special features of this book
· Case illustrations that connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
· Role-play exercises that provide opportunities to link self-awareness.
· Step-by-step guides to implementing various approaches to negotiation, mediation, and advocacy.
· New and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
· Preparation tools that allow practitioners to assess conflict situations and determine the best strategies and approaches for managing conflict.
· Strategies for enhancing mindfulness, enabling practitioners to respond to conflict in a deliberate, kind, nonjudgmental, peaceful, assertive, and effective manner.
624 pages, Paperback
Published January 24, 2017
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Displaying 1 - 3 of 3 reviews
May 2, 2022
I read this book for a Ph.D. class on conflict resolution. It is a very thorough book, with many examples, scenarios, discussion questions, and exercises. The book is divided into four modules: foundations of conflict resolution, peace, and restorative justice; negotiation; mediation; and additional methods of conflict resolution. At the end of the book, there are helpful appendices and a decent glossary. Barsky utilized an overwhelming amount of research to write this book, so there are many helpful citations to follow up for more information.
One of the best aspects of this book is that it applies to all professions and has examples for a wide range of professions and life situations. The strategies can be used in the work place and in your everyday life. Barsky did a wonderful job addressing cultural norms in regard to conflict. I highly recommend this book for people looking for an in-depth, academic, and comprehensive text on conflict resolution.
One of the best aspects of this book is that it applies to all professions and has examples for a wide range of professions and life situations. The strategies can be used in the work place and in your everyday life. Barsky did a wonderful job addressing cultural norms in regard to conflict. I highly recommend this book for people looking for an in-depth, academic, and comprehensive text on conflict resolution.
January 16, 2021
The purpose of the book is to help professionals deal with conflict in all aspects of work – with clients, families, supervisors, coworkers, social systems and other community members. To deal effectively with conflict, helping professionals need to understand the nature of conflict and the range of approaches for dealing with it.
Helpful Insights.
o Getting a better understanding of the different ways to handle conflict. There is no one way to handle conflict because the conflict is different each time and you need to know what conflict resolution style you are going to need to use. The author was very clear and knew the topics discussed in each section.
o Each module was broken down into an overview of what was going to be discussed.
o At the end of each chapter was a section called “key points” that shared what was talked about and what the authors wanted you to know from the chapter. This made for the book to be read at a higher level than getting into all the details unless the reader did not understand or wanted to get a clearer understanding of the key point.
o Each chapter has exercises and discussion questions to help the reader put into practice what he or she has read.
Application for Training.
o The role-playing scenarios after each section can be helpful for real life situations.
o Exercises and discussion questions make for great team building opportunities.
o The case studies that are part of the chapters can be good training to walk any team through.
On a scale of 1 to 5, I would rate this book a 3. The rating is not due to the information that was in the book because that was very helpful, but I found it to be very heavy at times. There is a lot of information to absorb and digest. This book is more than just an introduction to conflict resolution and comes at it very academically.
Helpful Insights.
o Getting a better understanding of the different ways to handle conflict. There is no one way to handle conflict because the conflict is different each time and you need to know what conflict resolution style you are going to need to use. The author was very clear and knew the topics discussed in each section.
o Each module was broken down into an overview of what was going to be discussed.
o At the end of each chapter was a section called “key points” that shared what was talked about and what the authors wanted you to know from the chapter. This made for the book to be read at a higher level than getting into all the details unless the reader did not understand or wanted to get a clearer understanding of the key point.
o Each chapter has exercises and discussion questions to help the reader put into practice what he or she has read.
Application for Training.
o The role-playing scenarios after each section can be helpful for real life situations.
o Exercises and discussion questions make for great team building opportunities.
o The case studies that are part of the chapters can be good training to walk any team through.
On a scale of 1 to 5, I would rate this book a 3. The rating is not due to the information that was in the book because that was very helpful, but I found it to be very heavy at times. There is a lot of information to absorb and digest. This book is more than just an introduction to conflict resolution and comes at it very academically.
September 8, 2020
A good as a textbook can be. I learned so much!
Displaying 1 - 3 of 3 reviews