Business Process Change: Reengineering Concepts, Methods and Technologies

by Varun Grover, William Kettinger

Provides coverage of the organisational, managerial and technical concepts related to business process change. Practitioners and scholars of business process reengineering outline BPR methods, techniques and tools and the role that information technology plays as a strategic enabler of BPR.

704 pages, Hardcover

First published April 1, 1995

About the author

Varun Grover is an Indian stand-up comic and poet. Though he won the award for Best Lyricist at the 63rd National Film Awards in 2015. He is also co-creator of Aisi Taisi Democracy. Grover was born in Sundernagar, Himachal Pradesh, to a school-teacher mother and army engineer father. His family is Punjabi. He spent his initial years in Sundernagar and Dehradun, Uttarakhand, before moving to Lucknow, Uttar Pradesh for his adolescent years. He studied civil engineering at Indian Institute of Technology (BHU) Varanasi, graduating in 2003.