Dixon addresses the task of management in terms of the different processes involved, e.g. planning, decision making, organizing, communication and the more specific management functions such as personnel, marketing and the environment of management and business. The politics of management and different management styles are also discussed in a practical context. Suitable for managers on Certificate in Management programmes or Part 1 of Diploma in Management programmes, including those accredited by BTEC. This book is designed to provide the underpinning knowledge and understanding required for any competency-based management course. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs.