This author shares his own story of why manners matter. This, along with his brief conclusion, was probably my favorite part of the book. The first section was helpful, as he strikes a generous and modern balance, seeking practicality over pretense, with the end goal of any practice ALWAYS being the comfort and pleasant experience of those around you. Rather than throwing out all customs for the sake of unshackling from snobbery, he attends to the reasons behind various practices and why to hold on to some and let go of others.
While I appreciate his philosophy and tone, only about half of his material is relevant to my circumstances or those of a young adult entering the world on their own (my intention for reading was to locate a primer of sorts). First, since moving to a small town, I rarely, if ever, find myself in many of the situations he describes...in particular, the many hosting guidelines regarding hired servers, butlers, coat check, etc. or invitations to strangers for multi-course dining. (However, in a former life, I would have appreciated some of his insight.) Secondly, his attention to alcohol seemed a bit overbearing. I'd say a third of the advice given focused on this, and much of his suggestions for ease in conversation, moving along from conversations, etc. relied on alcohol as a prop or excuse...again, not appropriate to hand a senior in high school as a graduation gift, though not necessarily unhelpful.
Overall, the brief investment of time in reading this little volume was not wasted. However, it's not a book I'd recommend as a primer for modern etiquette. I'm going to keep looking. :)