I-Operations: The Impact of the Internet on Operating Models

by Brett Johnson, Gary Daichendt

Corporations from around the world have begun to taste the benefits of the Internet in many areas. Few, however, have infused their end-to-end operations with Internet technologies. This book goes beyond point solutions to define a cohesive framework for an Internet-enabled Operating Model, or I-Operations.

Based on proven thinking-tools and detailed research, I-Operations addresses the challenge of how to achieve sustainable Impact in the Internet Economy. Leaders of academic institutions, businesses, charities and governments will be provoked to find their own I-Operations strategy as they read this book.

146 pages, Hardcover

First published December 29, 2000

About the author

Brett Johnson is the founder of The Institute for Innovation, Integration & Impact, Inc, which is headquartered in the San Francisco Bay Area.

Passionate about the abolition of dichotomy­—eradicating the false barriers between facets of life, Brett is particularly interested in removing the barrier between the so-called secular and sacred. A chartered accountant, writer, father and social entrepreneur, Brett is dedicated to societal transformation through business and leadership development.

Brett has over thirty years of experience with leading public accounting and management consulting firms. He and the team at The Institute have repurposed hundreds of corporations, working extensively with executive groups within businesses, NGOs and international charities, helping them dream new futures, and align around a common purpose.

A South African native, Brett has lived in the USA since 1986.