A good basic negotiating book but not my favorite. It is a short read that can be finished within a few days which is nice. If you have never read a negotiating book before it would be good for you, if you have it is just repetition/review.
“As strange as it seems, even such social media sites as Facebook or LinkedIn can help you with a negotiation is used properly. For instance, you can learn more about your counterparty. Even discovering just a few personal tidbits, such as an obvious interest in water skiing, can give you a platform to break the ice and establish rapport.”
“A negotiation has a beginning, middle, and a finish, with a strategy and desired outcome envisioned beforehand.”
“You will do good to think of negotiating as a game, like a chess game, as you approach it. But again, unlike and beyond chess; it is often not about how well you calculate that determines the outcome, but how well you communicate and work with your counterparty. It is about how you satisfy your counterparty’s needs while also taking care of your own. Unlike chess, it is often possible and always desirable to get the counterparty on your side.”
“Although many forms of negotiating will be discussed in this book, the two most common are positional and win-win negotiating. Positional negotiating occurs when each side takes a position and is hesitant to yield, or yield much, to the other. You should always avoid the temptation to take and hold a position in a positional negotiation for personal reasons. Win-win means that both parties come away satisfied such that their need, or at least most of their needs, are addressed and met. Being successful at win-win negotiating means getting good at understanding and anticipating your counterparties needs; it also means being a bit more flexible with your own needs and wants to hammer out the collaborative solution.”
“Here are a few techniques for dealing with the people issues and keeping them from sundering your win-win problem solving efforts. 1. Put your (negative) perceptions in check. 2. Realize that they probably want the same thing you do. 3. Practice empathy. 4. Take time-outs. 5. Keep communication effective.”
“This cant be stressed enough: prepare, prepare and prepare. That is what this chapter is about – what, how, and when to prepare for a negotiation.”
“Letting the counterparty win too is a strategy that helps us get what we want, and it is a strategy that helps everyone get through the negotiation more quickly.”
“Try to imagine what a finished deal will look like, then work backward through the negotiation process, the back and forth, the give and take, all the way to the facts and information you will bring into the negotiation.”
“Part of the preparation and visualization process of a negotiation is to get an idea of those points your counterparty might ask for that you have prepared to give some ground on.”
“When planning to make concessions, here are some tips: 1. Sequence is important – if you anticipate multiple concessions, present them in order from least to most important. 2. When you present concessions, do so with equal emphasis. 3. For every concession you make, as for one in return. 4. Provide reasons for your requested concessions so the counterparty can understand why you are asking for them.”
“Whatever you are negotiating you should have at least one Plan B that is as beneficial as your original plan – else your effort to move the negotiations forward turns into a simple concession and you may not be content with the outcome if Plan A fails.”
“Here is an effective way to build trust with the other party: Repeat her style of speaking, writing, emailing, texting, tone of voice, and posture. If done with skill (without seeming to mock her) your counterparty will feel understood and you will have established a foundation for open communication.”