A deep dive into the archive of the Dukes of Sutherland covering the management of their midland estates in the nineteenth century, mainly the 1830s, this is an interesting and unexpectedly stressful look at how great estates were actually managed by agents, and the trials and tribulations of the servants, rather than a book about how individual houses were run and servant life on the day to day.
The stresses come because the archive, mainly letters between the chief commissioner (the uber-agent James Loch) and subsidiary land agents, tends to emphasise the crises rather than the every day, and covers everything from career (and life) destroying drunkenness, thefts, pregnancies, just plain incompetence, and even a gay affair between a footman and a groom, with people being fired and evicted and left destitute. Unusually for a book about servants, Sambrook follows up by investigating the immediate descendants of some of the people mentioned (including some of the families who served the Sutherlands for hundreds of years) and it can be a rollercoaster ride of downward mobility - I breathed a sigh of relief every time a family did well for itself.
Perhaps the most surprising thing is how much the servants in question fought back, delaying their own evictions and pleading their own cases - sometimes unwisely when they were actually being treated kindly (if paternalistically) by the standards of the day. Servant life was incredibly precarious, particularly for single women, and while every happy story of an old retainer being pensioned off is nice to read, it's also a very useful reminder of just how important state pensions and the social safety net are, so that people don't have to rely on the whims, prejudice and kindness of their employers.