The Symphony of Profound Knowledge

by Edward Martin Baker

W. Edwards Deming was a moral philosopher, prophet, and sage with profound insights into the management of organizations and the art of leadership and living. He also was a composer of liturgical music, a singer, and a musician.

Edward Martin Baker, one of Deming's most valued associates, shares his deep understanding of Deming's System of Profound Knowledge, a set of theories and philosophies that helped reshape the management practices of many large multinational corporations. This included bringing organizations to economic health and individuals to spiritual and psychological health by attaining dignity and joy in work. Baker provides an accurate depiction of the philosophy as a musical score:
- first movement: theory of knowledge
- second movement: appreciation for a system
- third movement: knowledge about variation
- fourth movement: knowledge of psychology

Baker shows how the system can be viewed as a map--a mental representation of the territory that managers and others must navigate as they play their various roles. The Symphony of Profound Knowledge and what Deming taught contradicts what's learned in school and in the management of organizations. His teachings encourage the reevaluation of what is seen as fact. It provides a thorough understanding of the Deming philosophy and how to apply those concepts to life.

Genres: Business

348 pages, Paperback

Published December 5, 2016

Reviews

[Ben Bartlett · Rating 5 out of 5]

Quick thoughts: Perhaps the most instructive thing about this book is how often it lapses into deeply philosophical musings... it perfectly highlights the true roots of Deming and Baker's approach to the world. Nonetheless, it's an excellent book that delves deeply into the mental frameworks that ought to guide good leaders and managers. The book is probably too challenging for people looking for a few quick "rules of thumb" for leadership, but for any teachers or serious readers who want to grow into high-quality leaders and managers I think this is a powerful tool for reflection, self-assessment, and growth.

[John · Rating 5 out of 5]

I've been a follower of W. Edwards Deming for many years and love his work. I have read many books on Dr. Deming and they were all great. This one has to be right at the top of the list and must read, Dr. Deming's philosophy of management is just amazing. I won my copy on GoodReads and can only say THANKS for what will be in my library for a with all my other books on Dr. Deming for many years to come.