This edition is no longer available. However, the author has printed a new book - THE ONE HABIT which covers much of this information and more.
**** Teams are shaping the future of work and organizations. In response, organizations around the world invest upwards of $350 billion a year on programs to improve individual and team effectiveness, yet most of those programs fail to turn ideas into habits that lead to more effective teams (HBR, 2016).
What distinguishes exceptional teams and team leaders from the rest?
The answer lies within the core of the architecture of highly-effective teams: the one habit of consistently closing gaps in team member experiences vs. expectations across key relationships. This guide: • Walks you through the team fundamentals, providing you with clear steps on how to build the solid foundation of a highly-effective team. • Discusses the second layer in the architecture of highly-effective teams – individual motivation at work – and how it impacts team performance. We cover the basics of motivation that every team leader needs to know and understand, and connect those basics to the core of highly-effective teams – key relationships. • Focuses on the transformational habit of nurturing the key relationships that define the employee experience. Exceptional leaders understand that key relationships have the greatest impact on individual and team performance. Any gaps between what people expect and what they experience in these relationships affect their motivation and performance. • Introduces Xmetryx and its application within the architecture of highly-effective teams, providing the specific actions to develop the habit of closing experience-expectation gaps and deliver team excellence.
Elevating the Employee Experience provides a robust framework for developing the everyday habits that elevate the employee experience, and deliver team excellence.
With deep expertise in team science and team leader development—and an ability to inspire the best in those around him — Dr. Hurley has a passion for helping leaders craft extraordinary teams. He is co-founder and CEO of Xmetryx, and the author of two books: The ONE Habit, and most recently, Team Relationship Management: The Art of Crafting Extraordinary Teams.
After nearly 30 years in VP, GM, and CEO roles across the globe, and co-founding two software companies, Dr. Hurley spent five years walking in the shoes of today's team leaders while earning his doctorate in leadership. He experienced what was and wasn't working on the front lines, and combined his research with insights from the best minds in the field of team science. His book Team Relationship Management and his Workshops are based upon his groundbreaking research into human motivation, employee engagement, and team performance.
Jeb regularly speaks and writes about team leadership and improving employee well-being, and has published over 50 articles on team leadership on his blog The ONE Habit. He is a Columnist and Featured Contributor for BIZCATALYST 360°.