This publication from APMG-International provides comprehensive guidance how to manage delivery of the benefits used to justify investment in change through portfolios of programmes and projects. It is essential guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme & project managers. The guidance is the source material for an accredited qualification from APMG-International.
This is not my idea of light reading, I needed to read this book as part of training for my work. So writing a review is a little different. I suspect almost nobody who reads this is doing so for pleasure but instead are looking to develop their skills. For that reason I will review the book from that perspective.
Managing benefits achieves what it sets out to do, this book is a one-stop shop for learning what benefits are, how to track them and how to ensure they succeed. Jenner creates a good structure for the reader, we begin with definitions and then walk through the five steps of benefits management.
There are a lot of examples contained in this book which highlight how benefits have been managed in the real world. Some of these were very helpful whereas others weren't very insightful. The examples of documentation sometimes felt a bit useless as in a lot of cases there is just a template rather than an example of what sort of things should be recorded.
The book does a good job of balancing information so that it is relevant to those in the private and public sectors. Jenner takes time to explain that revenue is not the only benefit and that even many intangible benefits can still be measured.
I found the section on valuing and appraising to be tricky, so many formulas are thrown at the reader that it is sometimes quite hard to figure out which one to pay attention to.
Ultimately, this is a handy guide, and I'm hoping my time reading it will be rewarded when it comes time to take my managing benefits exam.