There's nothing like a highly educated white guy referring to a 95-year-old African American woman who was not able to complete high school as "adorable." On top of a tone-deaf approach that refers repeatedly to patient "compliance" and takes a top-down approach to medical interventions and management, the book endorses the current capitalist system of medical provision. For instance, he endorses buying an expensive piece of equipment that sits idle most of the time in order to avoid paying contract fees to use the same piece of equipment owned by someone else. Perhaps there are better solutions, such a cooperative buy among health groups? Or having the Medicare program own the piece of equipment so that fees are at cost? The book is also written in outline form. Emanuel tries to spice it up with anecdotes, but it still reads more like a book proposal than a book. Disappointing.