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Improving Retail Store Performance: Calculating ROSA
Financial results are just that – results. They are the outcomes (some would say effects) of processes. Therefore performance drives or causes financial outcomes. Improving profitability and financial productivity requires us to focus on operational drivers (the processes and their associated resources), which cause the results in the first place. Understanding the relationships with these drivers in key in effectively managing them. The ROSA model is one way.
You can improve store performance by identifying and managing the levers and contribute to performance – 5 of these levers are above the Gross profit line and 5 are below the gross profit line.
•Drivers vs Outcomes
•ROSA model
•Levers for improving performance (profitability & Growth)
You can improve store performance by identifying and managing the levers and contribute to performance – 5 of these levers are above the Gross profit line and 5 are below the gross profit line.
•Drivers vs Outcomes
•ROSA model
•Levers for improving performance (profitability & Growth)
21 pages, Kindle Edition
Published January 8, 2017
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