Invaluable." --SUCCESS. "In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance ... [This book] should be on the desk of anyone who manages others."--ENTREPENEUR. THE TOP 10 REASONS EMPLOYEES DON'T DO WHAT THEY'RE SUPPOSED TO 10. They don't know why they should do it; 9. They don't know how to do it 8. They don't know what they are supposed to do 7. They think your way will not work 6. They think their way is better 5. They think something else is more important 5. They think they are doing it 4. They are punished for doing it 3. They are rewarded for not doing it 2. It's beyond their personal limits 1. No one could do it This book tells you how to avoid or handle each situationÑand the 6 other reasons that comprise the total list of reasons employees don't do their jobs. Universally praised and a perennial best seller, this book made The New York Times business bestseller list in early 1998--10 years after it came out! Why? Competition to attract and keep good employees is fiercer than ever. Today's employers need the no-nonsense people-management skills this book teaches. Based on real experiences of 25,000 managers surveyed by a Columbia Graduate School of Business professor, this results-oriented guide--newly updated for todayÕs changing workplace--provides proven, straightforward methods that work on real jobs, in real businesses, in the real world. This updated edition also gives you new input from 5000 additional managers, plus more help with temp workers, service industries, flex time, computers, telecommuting, stress, and safety!
While it was a pleasant read at times, much of the information seemed to be a bit repetitive with the central idea being effective communication with your employees to reduce the chance of employee related failure. That being said, I would and have recommended this book for those who want an idea of how to deal with employees who don't do what they're supposed to do.
Succinct guidance for how to manage employees. I used this as my bible when reviewing new instructions and documents for my team. Am I being clear about the task? The consequences? Do I understand their objections? Etc. He puts it much better than I can and has short examples to illustrate each point. I can't recommend it enough!!!
Management literature is the bottom of the barrel for me ...
That being said, this was well presented and offered practical advice that I might use. I might even buy a copy of this for my own use, and that is not something I do often with management books.
I do occassionally pick up books about being a better manager, hoping to learn something new. This one had nothing new for me...just the same old... communicate, be consistent, etc. Every management class/seminar/workshop I've ever taken boils down to the same thing. It ain't rocket science, folks!
Just finished this one for a training session I am teaching at work. A great one for anyone in a management position. Easy to read with lots of straightforward and simple to follow methods to get the people you supervise to do what they should be doing.