Because business is mostly about dealing with people - listening to their needs, selling to them, motivating them, influencing them, and getting them to work together - NLP skills and tools can help you work, sell and lead more effectively. This book brings together some models and patterns that we haven’t covered in previous books in the 'Practical NLP' series that will help you at work or in building your business. These include: - the ‘Levels of Change’ (or ‘Logical Levels’) model for team building and successful organisational change - some of the most useful ‘meta programs’ for understanding and influencing people in a business context - suggestions for dealing with and even learning from difficult people - why changing people’s emotional states is an essential precursor to changing their minds - how to run better meetings - the 123-XL model for successful negotiations - the CRAFT model for selling and influencing with NLP - and NLP for leadership.
Andy Smith is an Appreciative Inquiry facilitator, Emotional Intelligence consultant, and NLP trainer based in the UK and working worldwide. He has been assisting individuals and groups with accelerated change for 25 years.
His experience includes IT consultancy, stress management and corporate branding. He is the author of Practical Coaching With Appreciative Inquiry (Coaching Leaders 2025), Achieve Your Goals: Strategies To Transform Your Life (Dorling Kindersley 2006), and The Trainer's Pack of NLP Exercises (Coaching Leaders 2010).
Andy is accredited to administer the Goleman/Boyatzis Emotional and Social Competence Inventory (ESCI™) 360º assessment. He is a professional member of the Association for NLP.
He has provided executive coaching, team facilitation and training in emotional intelligence to a client list which includes the National School of Government, Biffa, GlaxoSmithKline UK, the Defence Academy of the United Kingdom, Volvo Trucks Malaysia, Manchester City Council, and the NHS.