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1 pages, MP3 CD
First published April 10, 2015
Crowell built his company by reshaping the oats market from an undifferentiated commodity business to a branded, packaged, and advertised product market. Instead of scooping oats from unmarked bins in general stores filled by wholesalers, consumers reached for the discretely packaged and aggressively promoted brand whose smiling Quaker guaranteed purity. Crowell effectively cut out the wholesaler and diminished the quality oversight role of the retailer, while using modern methods of advertising to enhance consumer demand and build bonds of trust.