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Bottlenecks: Aligning UX Design with User Psychology
Learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that determine whether customers will be receptive to your digital innovations.
Aligning UX Design with User Psychology fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucial roles played by behaviorism, development, personality, and social psychology. Author David Evans is an experimental psychology Ph.D. and senior manager of consumer research at Microsoft who recounts high-stakes case studies in which behavioral theory aligned digital designs with the bottlenecks in human nature to the benefit of users and businesses alike.
Innova
tors in design and students of psychology will
The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovationsExamples of interfaces before and after simple psychological alignments that vastly enhanced their effectivenessStrategies for marketing and product development in an age of social media and behavioral targetingHypotheses for research that both academics and enterprises can perform to better meet users’ needs
Who This Book Is For
Designers and entrepreneurs will use this book to give their innovations an edge on what are increasingly competitive platforms such as apps, bots, in-car apps, augmented reality content. Usability researchers and market researchers will leverage it to enhance their consulting and reporting. Students and lecturers in psychology departments will want it to help land employment in the private sector.
Praise
“Bottlenecks’ is a tight and eminently actionable read for business leaders in startups and enterprises alike. Evans gives us a rich sense of key psychological processes and even richer examples of them in action.” - Nir Eyal, Author of How to Build Habit-Forming Products
“Clients frequently ask our UX researchers and designers for deeper truths about why certain designs work and others fail. Bottlenecks offers practical explanations and evidence based on the idea that human cognition did not begin with the digital age.” - John Dirks, UX Director and Partner, Blink UX
“Bottlenecks brings together two very important aspects of user experience understanding users and translating this into business impact. A must-read for anyone who wants to learn both.” - Josh Lamar, Sr. UX Lead, Microsoft Outlook
Aligning UX Design with User Psychology fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucial roles played by behaviorism, development, personality, and social psychology. Author David Evans is an experimental psychology Ph.D. and senior manager of consumer research at Microsoft who recounts high-stakes case studies in which behavioral theory aligned digital designs with the bottlenecks in human nature to the benefit of users and businesses alike.
Innova
tors in design and students of psychology will
The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovationsExamples of interfaces before and after simple psychological alignments that vastly enhanced their effectivenessStrategies for marketing and product development in an age of social media and behavioral targetingHypotheses for research that both academics and enterprises can perform to better meet users’ needs
Who This Book Is For
Designers and entrepreneurs will use this book to give their innovations an edge on what are increasingly competitive platforms such as apps, bots, in-car apps, augmented reality content. Usability researchers and market researchers will leverage it to enhance their consulting and reporting. Students and lecturers in psychology departments will want it to help land employment in the private sector.
Praise
“Bottlenecks’ is a tight and eminently actionable read for business leaders in startups and enterprises alike. Evans gives us a rich sense of key psychological processes and even richer examples of them in action.” - Nir Eyal, Author of How to Build Habit-Forming Products
“Clients frequently ask our UX researchers and designers for deeper truths about why certain designs work and others fail. Bottlenecks offers practical explanations and evidence based on the idea that human cognition did not begin with the digital age.” - John Dirks, UX Director and Partner, Blink UX
“Bottlenecks brings together two very important aspects of user experience understanding users and translating this into business impact. A must-read for anyone who wants to learn both.” - Josh Lamar, Sr. UX Lead, Microsoft Outlook
374 pages, Kindle Edition
Published February 11, 2017
76 people are currently reading
892 people want to read
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Displaying 1 - 12 of 12 reviews
April 20, 2019
I really enjoyed this book. An academic study about how to iterate and improve your memes (when speaking of memes as ideas or concepts that you want to go viral). Funny, interesting and fast to read.
As a curiosity, it's a contamporanean book as all the references of pop culture are from the last 15 years, going from modern games like World of Warcraft to scenes of Arrested Development.
Please, if you care about spreading your ideas, read this book.
As a curiosity, it's a contamporanean book as all the references of pop culture are from the last 15 years, going from modern games like World of Warcraft to scenes of Arrested Development.
Please, if you care about spreading your ideas, read this book.
September 27, 2020
TLDR - people have short attention span. That's it, that's the book.
August 4, 2021
I want to rate this book higher, it was a really enjoyable, informative and engaging read. I really liked the format of each chapter being a mostly isolated essay. I learned about a few interesting ideas from this book and I would have a lot of ways to follow up on sources due to the detailed citations.
However, my initial enthusiasm for the book definitely waned in later chapters. Chapter 15 basically boiled down to "use dark patterns if you want, they work, even if they are kinda evil." I also felt like the book ended up being less than the sums of its parts. Some of the attempts to tie insights together across chapters just didn't work.
However, my initial enthusiasm for the book definitely waned in later chapters. Chapter 15 basically boiled down to "use dark patterns if you want, they work, even if they are kinda evil." I also felt like the book ended up being less than the sums of its parts. Some of the attempts to tie insights together across chapters just didn't work.
December 29, 2023
This book is truly outstanding! I appreciate the articulate and detailed approach, and I'm considering a second read to ensure I've absorbed all the valuable insights into my long-term memory. What an excellent book providing insightful perspectives on psychology! A must read for crafting a great user experience.
March 29, 2025
Understanding user psychology is crucial for effective UX design, and this book seems like a great resource for bridging that gap. The focus on real-world applications CPU bottleneck calculator, from apps to social media, makes it especially relevant for modern digital platforms.
December 13, 2017
Great book for learning about user onboarding processes and product funnel analysis. Each chapter focuses on a specific idea that you can take and adapt to test on your product! Fun read, even though the topics go really deep. Loved this!!
August 3, 2021
A good book to better understand the user-centric approach and have well explained the concept of the meme. Each part is well presented with examples of how simple psychological alignments vastly enhanced the product's effectiveness.
August 27, 2018
well, it's more than ok
this book is full of surprises. not bad ones, but good only. you should read it if you're designer, product owner, project manager or even ux writer.
this book is full of surprises. not bad ones, but good only. you should read it if you're designer, product owner, project manager or even ux writer.
November 10, 2021
Super interesting and easy to read
May 9, 2024
excellent book
Interesting book, I some really cool ideas about visual and social limitations on how our systems are used and shared!
Interesting book, I some really cool ideas about visual and social limitations on how our systems are used and shared!
March 14, 2025
Great book about user psychology and UX design! Helps understand the deeper processes of humans, ultimately making A/B testing more directed!
February 29, 2024
intrigante, molto chiaro e esauriente. utile ad ogni creator di contenuti
Displaying 1 - 12 of 12 reviews