"The New, Updated How to Easily Handle Difficult People Handbook" is a concisely written, practical guidebook for effectively handling problematic people. Whether the difficult person is a relative, friend, work associate, or casual acquaintance, any character can be handled with clear command. It is Mr. Oxman's straight forward, no-nonsense approach which works in every situation. And this is laid out in very simple languate. There are 14 types of personalities detailed, examples given, and specific strategies offered for resolving potential conflicts. Mr. Oxman's crisp understanding of human nature is evident in his insightful anecdotes. The reader is left with a higher vantage from which perfect protection from others' bad behavior can be attained.