Powerful Conversations: How High Impact Leaders Communicate

by Phil Harkins

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully―as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy Brandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation―from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments―will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success. Look inside to
How to plan, conduct, and measure Powerful Conversations;
Using the Tower of Power as a tool in coaching;
The four Cs of Trust―clarity, caring, consistency, and commitment
Five strategies to satisfy―and keep―your best employees
Tools to turn the company grapevine from a poisonous plant into a pathway for learning
Determining your leadership competencies through the Leadership Assessment Instrument
Targeting Passionate Champions to drive an Agenda for Change. Leaders across the country are praising POWERFUL "Phil Harkins has it exactly right. To be a leader is to communicate powerfully―as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University. "Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods. "In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc. "In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions. "A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.

Genres: Leadership, Nonfiction

224 pages, Hardcover

First published June 7, 1999

Reviews

[Eduardo Pimentel · Rating 5 out of 5]

Excellent book!

This book is an excellent guide to leaders and their primary platform to lead: talking. You will learn very mucho from Harkins. This is a book to come back every time.

[SANDRA ZUMBIRE · Rating 5 out of 5]

Powerful Conversations

Fácil de ler e encaixar os conceitos. Recomendaria a todos aqueles que desejam progredir na escadaria da liderança. É um livro bastante pratico e cujos ensinamentos são actuais e podem ser aplicados facilmente

[Todd McQueen · Rating 2 out of 5]

C-

[Rash J · Rating 4 out of 5]

Offers good practical suggestions & tools to improve powerful conversations. A powerful conversation results in advanced agendas, shared learning & strengthened relationships.