As the managing director of a non-profit that relies heavily on internet use and email, we recently switched our email to Zoho from Outlook. Due to my lack of detailed knowledge in the field, one of my network administrators referred me to this book in order to gain further insight. He wished for us to have a more secure system that handled attachments with higher security and so forth. After reading the material in this guide, my level of understanding has increased exponentially. From common mail server descriptions and email security techniques all the way to enforcing email policies and etiquette, I was impressed with the depth of the material. The writing itself is erudite and the author is an obvious authority on the subject, making it even easier to absorb the information without getting overwhelmed or fatigued. Also, the information on staying on the “whitelist” and not getting blacklisted was worth the purchase alone.
In summation, if you’re looking for a guide that will explain email in a manner that is relevant and actually easy to comprehend, then you can’t do better than this one. I’m sure it will remain in our business library as a reference for a long time to come.