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Trust Matters: Leadership for Successful Schools

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Trust Matters offers educators a practical, hands-on guide for establishing and maintaining trust within their schools as well as providing information on how to repair trust that has been damaged. Written by Megan Tschannen-Moran—an expert on the topic of trust and schools— Trust Matters is based in solid research. It outlines the five key elements on which individuals base their trust judgments (benevolence, honesty, openness, reliability, and competency) and explores the factors that influence the development of trust. The book explores the leader’s role in fostering high quality relationships among teachers, students, and parents and examines examples of positive outcomes of trusting school environments.

272 pages, Hardcover

First published August 24, 2004

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About the author

Megan Tschannen-Moran

8 books2 followers

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5 stars
65 (34%)
4 stars
67 (35%)
3 stars
47 (25%)
2 stars
7 (3%)
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1 (<1%)
Displaying 1 - 13 of 13 reviews
59 reviews1 follower
October 31, 2017
Insightful, full of interesting reflection on the nature of trust and the role it plays in developing and sustaining successful schools.
Profile Image for Lmoore.
295 reviews
June 27, 2024
Great book for those looking to establish trusting relationships with their teaching staff.
Profile Image for Matt.
Author 8 books101 followers
November 27, 2020
A resource full of quantitative research and anecdotes/patterns from qualitative studies that all support the importance of trust in schools. As a principal I was taking strategies from the book and applying them in my context while I was still reading. Before engaging in study around school culture/climate or collective efficacy, do your homework and understand trust!
Profile Image for Nick Klagge.
865 reviews77 followers
January 9, 2010
I may have jumped the gun a bit in reading this book, but I got so excited about working in school leadership that I couldn't help it. The reason I'm not giving it more than three stars is that I think it will become much more helpful to me when I am a practitioner than it is at the moment. At any rate, it provided a good mix of insights that I relate to from my own socioprofessional experiences and ones that seem new and useful to me.
Profile Image for Thomas.
19 reviews17 followers
January 5, 2011
The names were changed to protect the guilty in this book, but the stories did not convince me that this was the only interpretation that I could have reached after hearing the evidence. I KNOW that trust does matter, but this book did very little to influence my actions, experience, or opinions on this important topic.
Profile Image for Angela.
398 reviews
August 15, 2016
Read for a district leadership cohort. Good insight into the importance of trust in order to make change. I liked the three "characters" that were woven in as examples. I found myself saying "I know a Gloria...", etc. I recommend to all leaders trying to implement change or improve culture/climate.
Profile Image for Christal.
35 reviews2 followers
March 3, 2016
This is a book that every administrator, including superintendents, district administrators, and school site administrators should read if dealing with toxic school cultures. Bottom line, trust is earned and it must start from the top.
2 reviews1 follower
September 7, 2013
Repetitive and primarily for principals, although some ideas apply to anyone. Not especially thought-provoking.
Profile Image for Marie Schuh.
353 reviews1 follower
June 24, 2023
Read for Family and Community Engagement course for Admin Masters program. Very easy to read but informative.
Displaying 1 - 13 of 13 reviews

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