◆ “Leader” Is the New “Manager”
▪ Traditional managers worry about how to get things done, while leaders worry about what things get done…(and trust their team to figure out how to do it).
Another big reason for not becoming a manager is often unspoken but rooted in the famous “Peter Principle,” which states that, “In a hierarchy every employee tends to rise to his level of incompetence.” Most people have had a manager who was incapable of doing her job or was just really bad at managing people,7 and we know some people who have only worked for bad managers. If you’ve only been exposed to crappy managers for your entire career, why would you ever want to be a manager?
the human aspect is the hardest part of writing software.
While the leader is hoping and the low performer isn’t getting better (or leaving), high performers on the team waste valuable time pulling the low performer along and team morale leaks away into the ether. You can be sure that the team knows they’re there even if you’re ignoring them — the rest of the team is acutely aware of who the low performers are, because they have to carry them.
◆ Lose the Ego
▪ People have enormous respect for leaders who apologize when they screw up, and contrary to popular belief it doesn’t make you vulnerable.
◆ Be a Zen Master
◆ Be a Catalyst
▪ In many cases, knowing the right person is more valuable than knowing the right answer.
◆ Failure Is an Option
◆ Track Happiness
▪ One of the most valuable tools in tracking your team’s happiness is, at the end of each one-on-one meeting, to ask the team member, “What do you need?” This simple question is a great way to wrap up and make sure each team member has what he needs to be productive and happy, although you may need to carefully probe a bit to get details.
▪ Delegate, but get your hands dirty. When moving from an individual contributor role to a leadership role, achieving a balance is one of the hardest things to do: initially, you’re inclined to do all of the work yourself, and after being in a leadership role for a long time, it’s easy to get into the habit of doing none of the work yourself.
◆ People Are Like Plants
◆ Intrinsic Versus Extrinsic Motivation
▪ Seek to replace yourself.
▪ Know when to make waves.
▪ Rarely will these problems work themselves out, and the longer you wait to address them, the more they’ll adversely affect the rest of the team and the more they’ll keep you up at night thinking about them.
▪ Shield your team from chaos.
▪ Give your team air cover.
▪ Let your team know when they’re doing well.
▪ We prefer the “phenomenon” nomenclature because, even though this may make you feel like a fraud who will be discovered at any time, the imposter phenomenon often drives you to work much harder and achieve goals that you might never have achieved otherwise.
▪ Whatever sort of leadership you’re involved in, the same “fake it till you make it” technique tends to work very well.